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# Head of IT Infrastructure & Operations

- **Company:** Michael Page Alle Jobs anzeigen
- **Location:** Wien, Austria
- **Experience:** Expert
- **Salary:** €120,000.0 - €140,000.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Microsoft Azure, Microsoft Online Services, Data Centers, Hyper-V, Windows Servers, Virtualization Technology, Information Technology, Patch Management, Data Management, Vmware
- **Published:** August 28, 2026
- **Apply:** https://careerjet.at/jobad/atca98c7003ee29026c2bb72144e3e599d

## About the Role

* Several years of experience leading infrastructure, operations or platform engineering teams.
 * Strong people management skills combined with sufficient technical depth to credibly engage engineering teams.
 * Experience working in heavily regulated industries such as financial services, energy or pharmaceuticals - candidates without experience in regulated industries cannot be considered for the role
 * Hands-on understanding of multiple areas such as:

 * Windows Server
 * Active Directory
 * Virtualization technologies (Hyper-V / VMware)
 * Enterprise storage platforms
 * Data centres and hybrid infrastructure
 * Backup and recovery solutions
 * Vulnerability and patch management
 * Microsoft cloud technologies, including Azure
 * Experience working with outsourced service providers, managed services environments and vendor governance models.
 * Comfortable operating in dynamic, high-pressure environments where priorities can shift quickly.
 * Proven track record of building team cohesion, improving operational performance and driving change.
 * Fluent English required, while conversational German is advantageous.
 * Willingness to be present in the Frankfurt office multiple days per week (3x a week).

## Description

* Lead, coach and develop the infrastructure and operations team.
 * Create a high-performance culture while fostering collaboration and engagement.
 * Oversee day-to-day delivery and stability of core infrastructure services across on-premise and cloud environments.
 * Act as a key escalation point for complex technical and operational challenges.
 * Ensure operational resilience, service availability and continuous improvement across the infrastructure landscape.
 * Manage external service providers and outsourcing partners, ensuring strong governance and service quality.
 * Drive vendor performance, commercial oversight and contract management activities.
 * Take ownership of operational KPIs, service performance metrics and regulatory expectations.
 * Support capacity planning, lifecycle management and technology modernization initiatives.
 * Collaborate closely with senior stakeholders like the CIO, as well as architecture, security and technology leadership teams.
 * Contribute to cloud and infrastructure transformation projects, including increased automation and AI-enabled operational capabilities.
 * Balance strategic leadership responsibilities with the ability to challenge technical solutions and support critical decision-making when required.


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