> Markdown version of [/jobs/ext/2275679-technical-operations-specialist](https://www.wearedevelopers.com/jobs/ext/2275679-technical-operations-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Operations Specialist - **Company:** Prewave Gmbh - **Location:** Wien, Austria - **Experience:** Experienced - **Salary:** €36,000.0 - **Contract:** Permanent contract - **Skills:** JavaScript (Programming Language), Microsoft Excel, Artificial Intelligence, Big Data, Software as a Service, Databases, Python (Programming Language), Standard Sql, Web Platforms, Scripting, Information Technology - **Published:** August 28, 2026 - **Apply:** https://www.adzuna.at/details/5827916764 ## About the Role 1. Bring 2-3 years of experience in a Data Analyst or similar data-focused role 2. Have very good Excel skills and tech-savviness, with the ability to work across a range of technologies and online platforms 3. Have working knowledge of SQL and are comfortable working directly with databases 4. Can translate technical details into simple language for non-technical colleagues and customers 5. Are highly reliable and detail-oriented - careful and methodical when working with enterprise-scale data 6. Are familiar with, or willing to work in, a fast-paced scaleup environment 7. Are fluent in English, written and spoken 8. Hold a valid work permit for Austria Nice to have: * Scripting languages such as JavaScript or Python * Fluent German * Experience in SaaS and digital-solutions companies * A degree in a quantitative or technical field, e.g. Engineering, Data Science, Computer Science, Maths or Business Informatics * Previous experience in a technical support role, procurement, or supply chain environment What's our working style ## Description Most companies find out about supplier insolvencies, cyber attacks, factory fires or floods that affect their supply chain when it's already a crisis. Prewave exists to change that. We're an AI-native company giving BMW Group, Hilti and Lufthansa real-time visibility into supply chain risks before they become headlines. We're looking for a Technical Operations Specialist (f/m/d) who takes ownership of the data-focused, technical side of getting our platform to work for enterprise customers from day one. Someone who uses AI as a default part of how they work - and knows when to trust their own judgment. What you'll own * Translate customer requirements into technical reality - setting up new customer environments, tailoring the platform to specific client needs, and optimising existing environments as those needs evolve * Handle bulk data updates and large-scale data imports, working directly with our databases and keeping data quality high across the system * Build and maintain custom reporting so that enterprise customers and internal teams get the exact data views they need * Join customer calls when needed to walk them through a technical topic in clear, simple language, helping them get the most out of the platform * Partner with the Customer Success team to troubleshoot technical roadblocks, solve unique customer challenges, and help build automations ## Related Videos - [Alibaba Big Data and Machine Learning Technology](https://www.wearedevelopers.com/videos/37-alibaba-big-data-and-machine-learning-technology) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [JavaScript? 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