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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Chief Data & Artificial Intelligence Officer - **Company:** Banco Santander, S.A. - **Location:** Madrid, Spain - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Application Programming Interfaces (APIs), Artificial Intelligence, Application Integration Architecture, JIRA, Cloud Computing, Cyber Security, DevOps, Executive Information Systems, Microsoft PowerPoint, Value Engineering, Information Technology, Performance Monitor - **Published:** August 28, 2026 - **Apply:** https://www.adzuna.es/contact-us.html ## About the Role + 8+ years of experience in product management, technology transformation, strategic delivery, business architecture, PMO, consulting or value management. (Required) + Experience driving adoption of technology capabilities across multiple stakeholders, teams, countries or business areas. (Required) + Experience preparing business cases, KPI frameworks, benefits tracking, executive dashboards or value-realization materials. (Required) + Experience coordinating stakeholders and actions in complex, matrixed organizations. (Required) + Experience in banking, financial services, Santander/SDS technology areas or another regulated enterprise environment. (Preferred) + Experience working with global teams or multi-geography stakeholders, and exposure to startup-style product operating models, portfolio prioritization, cost models or venture/value tracking. (Preferred) Education + Bachelor's degree in Engineering, Business, Economics, Computer Science, Telecommunications or a related field, or equivalent professional experience. (Required) + Relevant certifications in product management, agile, project/program management, cloud, finance, transformation or AI/data. (Preferred) Languages + Full professional proficiency in English for global stakeholder engagement. (Required) + Professional working proficiency in Spanish. (Preferred) + Portuguese. (Preferred) Hard Skills + Business-case modelling, including baselines, assumptions, savings hypotheses, implementation costs, value drivers and sensitivity logic. (Required) + KPI and value-realization management, including adoption metrics, benefits tracking, impact governance and executive reporting. (Required) + Pipeline and portfolio management, including opportunity qualification, prioritization, action tracking, roadmap alignment and status reporting. (Required) + Technology fluency across AI-enabled integration and migration, cloud, modernization and vendor-solution trade-offs, without requiring hands-on engineering expertise. (Required) + Advanced PowerPoint and Excel, or equivalent tools, for storytelling, modelling and reporting. (Required) + Familiarity with Jira, DevOps, dashboards, portfolio tools, agile/product operating models, APIs, integration patterns and modernization concepts. (Preferred) Soft Skills + Influence without authority, with the ability to mobilize countries, vendors and internal teams around adoption plans. + Strong outcome orientation, with a focus on measurable value, adoption and tangible savings. + Structured follow-up and execution discipline, turning discussions into clear actions, owners, dates, risks and decisions. + Executive communication and stakeholder management skills, with the ability to adapt concise messages to senior stakeholders and committees. + Resilience and pragmatism when operating in ambiguity, managing objections and maintaining momentum. ## Description The Santander Artificial Intelligence Team is seeking a Product Adoption & Value Lead, based in our Madrid office, with global scope. You will support the adoption, scaling and value realization of AI-powered integration and migration capabilities across Santander Group entities. Reporting to the Global Head of AI Integration & Migration, you will help convert executive interest and country demand into structured assessments, business cases, adoption plans, KPI tracking and measurable business impact. This is a product adoption and transformation role requiring strong stakeholder management, business-case discipline, technology fluency and the ability to maintain momentum across countries, vendors and internal teams without relying on direct reporting lines., + Support the rollout and adoption of AI Integration & Migration capabilities across countries, coordinating workshops, requirement capture, fit-gap analysis, action tracking and decision preparation. + Maintain and qualify the opportunity pipeline, including prioritization inputs, status, blockers, owners, next steps, assumptions, decision points and expected value. + Build and maintain business cases covering baseline effort, savings hypotheses, implementation costs, value drivers, risks and assumptions, and define KPIs for adoption, productivity, quality, cost avoidance and realized benefits. + Translate recurring country needs, blockers and adoption feedback into product backlog and roadmap inputs, working with product engineering, AI specialists and solution architecture to assess feasibility, repeatability and potential value. + Coordinate across vendors, product engineering, DevOps, architecture, cybersecurity, country teams and business stakeholders to resolve adoption issues, risks and dependencies and maintain delivery momentum. + Prepare concise, decision-oriented materials for product reviews, committees, senior stakeholders and sponsors, including executive updates, dashboards and value-realization reporting. + Help countries identify where AI-enabled integration, migration, modernization or decommissioning capabilities can generate measurable business value and support benefits governance to ensure impact claims are credible and comparable. WHAT YOU'LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We're enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. 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