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# Support Engineer ICT

- **Company:** Job Invest
- **Location:** Rosmalen, Netherlands
- **Experience:** Experienced
- **Salary:** €3,000.0 - €3,500.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Software, Office365, Microsoft InTune, SolarWinds (Software)
- **Published:** August 28, 2026
- **Apply:** https://jobinvest.nl/en/vacancies/support-engineer-7963/

## About the Role

Who are you?

 * You are technically proficient with at least 3 years of work experience;
 * You have an MBO+ or HBO background;
 * Experience at an ICT service provider;
 * You have knowledge of the complete Office 365 suite, Intune, Microsoft Enterprise & Security Suite;
 * You have experience with RMM tooling such as Solarwinds N-Able or Kaseya., Attention: For all our vacancies, you must speak Dutch or English and be allowed to work in the Netherlands. This can be done with a European passport or a valid Dutch work permit.

## Description

Do you enjoy surprising customers with your proactivity, is ICT in your blood and does customer focus come naturally to you? Read on to find out how you can make a difference for our customers as a Support Engineer ICT., As Support Engineer ICT, you will be the point of contact for our customers with support requests received by phone and email. Your duties include helping and supporting our clients remotely with installations, malfunctions and changes to cloud environments, servers, (WiFi) networks and workstations.

What exactly will you be doing:

 * Taking, executing and monitoring support requests and outage reports;
 * Inform customers of the status of calls and requests;
 * Record relevant information in our record systems;
 * Provide support on customer environments based on Microsoft's cloud solutions;
 * Perform administration work on the various client environments;
 * Install and manage new software and hardware


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