> Markdown version of [/jobs/ext/227715-desktop-support-technician](https://www.wearedevelopers.com/jobs/ext/227715-desktop-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Desktop Support Technician

- **Company:** Pomeroy Assoc., L.P.
- **Location:** Newport News, VA, United States
- **Experience:** Experienced
- **Salary:** $49,920.0 - $55,120.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Software Applications, Monitoring of Systems, Issue Tracking Systems, Information Technology Operations, Microsoft Office, Computer Equipment
- **Published:** May 16, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=cc12c0eca36d4386

## About the Role

Do you have experience in Windows?, * 3+ years of Desktop Support or Deskside Support experience

 * Strong experience supporting Windows 10 environments
 * Experience with hardware and software installation and troubleshooting
 * Hands-on Microsoft Office Suite support experience
 * Strong communication and interpersonal skills
 * Excellent time management and organizational abilities
 * Ability to lift up to 50 lbs. when needed

Preferred Skills

 * Experience working in enterprise IT environments
 * Knowledge of infrastructure support processes and ticketing systems
 * Ability to work independently and prioritize multiple tasks

## Description

We are hiring a Desktop Support Technician for a long-term contract opportunity in Newport News, VA. This role is ideal for an IT professional with strong deskside support experience in Windows environments who enjoys troubleshooting technical issues and supporting end users in a fast-paced setting.

The Desktop Support Technician will provide day-to-day technical support for hardware, software, and infrastructure-related issues while working closely with internal teams to maintain reliable IT operations.

Responsibilities

 * Provide deskside and technical support for Windows-based environments
 * Troubleshoot hardware, software, and peripheral-related issues
 * Install, configure, and support desktop hardware and software applications
 * Support Windows 10 and Microsoft Office Suite environments
 * Assist with infrastructure projects and daily operational tasks
 * Participate in system monitoring and basic infrastructure troubleshooting
 * Document technical issues, resolutions, and support procedures
 * Collaborate with team members to resolve IT challenges efficiently
 * Follow established IT service delivery standards and best practices
 * Deliver strong customer service and end-user support


## Related Videos

- [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing)
- [Contract Testing with MCP: Building Self-Describing, Self-Testing APIs](https://www.wearedevelopers.com/videos/100040-contract-testing-with-mcp-building-self-describing-self-testing-apis)
- [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age)
- [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company)
- [WeAreDevelopers LIVE - Smoover - Who's Best at DevRel?](https://www.wearedevelopers.com/videos/1901-wearedevelopers-live-smoover-who-s-best-at-devrel)
- [How to develop an autonomous car end-to-end: Robotic Drive and the mobility revolution](https://www.wearedevelopers.com/videos/22-how-to-develop-an-autonomous-car-end-to-end-robotic-drive-and-the-mobility-revolution)

## Related Articles

- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)