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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior HR MI, Systems & Analytics Analyst - **Company:** Sopra Steria Limited - **Location:** Newcastle upon Tyne, UK - **Experience:** Expert - **Salary:** £44,736.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Data Analysis, Data Integrity, Power BI, Software Requirements Analysis, Smartsheet, Microsoft Power Automate, HR Software, Data Analytics - **Published:** August 28, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5858369513 ## About the Role * Experience in leading HR programmes that are intrinsically linked to HR systems. * Experience of coaching and mentoring end user team members in value-added service delivery, problem solving and technical solutioning. * Provide efficiency solutions to the HR function, including automation. * Proven track record of using strong analytical techniques and problem-solving skills. * Experience of working on system implementations preferably in a HR context, including scoping requirements with customers and translating these into a clear, meaningful format for developers, creating and managing a test plan, carrying out testing and managing testing failures. * System Administration experience, preferably in a HR context, including providing second line support for queries, managing more complex queries with third parties or internal IT department in accordance with agreed support SLAs, maintenance of background tables, user/ security management and governance. * Knowledge of management reporting tools, specifically Power BI, Power Automate, Smartsheet and advanced levels of Excel. ## Description The Senior Systems & MI Analyst will work within a Systems and Management Information team in a fast paced and digitally driven HR Shared Service Centre. The main focus of the role is to scope, design and deliver system developments, defect management and where applicable take a lead role in the delivery of new HR systems, automation and HR technologies. In addition, the role will provide day to day system support and will play a key role in all aspects of system governance and data integrity; continually auditing and monitoring people data. This is a customer centric role, working in partnership with a variety of customers to understand key requirements and deliverables. You'll need to challenge where appropriate and provide recommendations and technological solutions to provide a value-added service, meeting, and exceeding customer needs and delivering services in line with KPI's. You will work as part of a close team with other HR Analysts and become a Subject Matter Expert for systems, Data and Analytics within the HR function. This is a hybrid variable role requiring some weekly office presence in our Newcastle Upon Tyne hub. What you will be doing: * Working with key stakeholders within the business, identifying and documenting user requirements and producing the relevant specifications for enhancements, ensuring that business needs are translated accurately into system requirements. * Accountable for the design, creation and delivery of HR reports and dashboards, including providing in-depth analysis to the wider HR Function and internal key customers and stakeholders. * Support the Head of Systems & MI to ensure processes are fit for purpose and are continually reviewed to ensure high levels of customer service is maintained and team performance and efficiency is maximised. * Provide recommendations including in depth analysis on new reporting and dashboard requirements, enhanced system developments, software upgrades, and modifications. * Identify opportunities that can improve efficiency of HR systems & processes. Design and deploy automation wherever possible to improve overall efficiency across the HR function. * Resolve second tier customer queries related to HR systems and Management Information whilst meeting and exceeding customer needs and expectations within agreed SLAs. * Lead, plan and conduct User Acceptance Testing (UAT) on system enhancements and defects, liaising with stakeholders, suppliers and developers to ensure on-time delivery and user satisfaction using the appropriate project methodologies. ## Related Videos - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [Beyond Gut Feelings: The Rise of Data-Driven HR](https://www.wearedevelopers.com/videos/1326-beyond-gut-feelings-the-rise-of-data-driven-hr) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [HR Tech: An Essential Ingredient for Tech-Driven Business Transformation](https://www.wearedevelopers.com/videos/1482-hr-tech-an-essential-ingredient-for-tech-driven-business-transformation) - [Key HR Trends in 2024: Overcoming a Year of Emotional Disconnect](https://www.wearedevelopers.com/videos/1271-key-hr-trends-in-2024-overcoming-a-year-of-emotional-disconnect) - [Get Your Stack Together: Building the Right Recruiting Tech](https://www.wearedevelopers.com/videos/1295-get-your-stack-together-building-the-right-recruiting-tech) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Software Engineer Salary in The UK](https://www.wearedevelopers.com/magazine/231-software-engineer-salary-in-the-uk) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)