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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Product Owner - **Company:** Ecotricity - **Location:** UK - **Contract:** Permanent contract - **Skills:** Confluence, JIRA, User-Centered Design, Value Engineering, Technical Debt, Data Analytics - **Published:** August 28, 2026 - **Apply:** https://www.totaljobs.com/job/product-owner/ecotricity-job107907730 ## About the Role * Strong Product Owner or Product Manager experience within digital, technology or software delivery environments. * Demonstrable experience owning product roadmaps and priorities. * Excellent stakeholder management and facilitation skills. * Strong discovery, problem definition and requirements skills. * Experience of translating business problems into valuable product outcomes. * Confidence working with senior stakeholders and leadership teams. * Ability to build business cases and perform cost-benefit analysis. * Strong understanding of Agile delivery practices. * Experience defining and measuring OKRs, KPIs or product success metrics. * Excellent user story and acceptance criteria writing skills. * Strong backlog management and prioritisation capability. * Experience working with cross-functional teams including UX, Engineering, QA and Delivery. * Risk, dependency and issue management skills. * Strong presentation and communication skills. * Excellent written communication and documentation skills. Requirements * Proven delivery of successful digital products, platforms or services. * Strong Jira experience, including backlog management, hierarchy and reporting. * Experience working within Agile delivery environments. * Evidence of customer-centred product thinking and decision making. * Experience using customer insight, business data and performance metrics to drive prioritisation. * Strong understanding of product discovery and validation techniques. * Experience creating delivery-ready requirements including user stories, acceptance criteria and epics. * High attention to detail and strong organisational skills. * Ability to communicate complex concepts clearly to technical and non-technical audiences. * Demonstrable ownership and accountability for outcomes. * Passion for continuous improvement and personal development. Advantageous * Experience with Jira Product Discovery. * Atlassian Confluence experience. * Experience working across multiple delivery teams and platforms. * Working knowledge of UX research and user-centred design approaches. * Experience defining Product KPIs, OKRs or performance frameworks. * Experience of accessibility and inclusive design principles. * Experience with behavioural analytics, observability or customer insight tooling. * Product Owner certification (CSPO, PSPO or equivalent). * Experience within regulated industries. * Recent experience in the Energy industry. * Knowledge of sustainability issues and a passion to solve them through technology. ## Description Our Product Owners are responsible for defining, prioritising and governing valuable business change across Ecotricity's digital, data and operational platforms. They own the'why' and 'what' for their value stream, ensuring that business priorities, customer needs and organisational objectives are translated into clear, measurable and deliverable outcomes. This reflects our operating model where Product Owners own value streams, priorities and outcomes, whilst Delivery Managers and Technical Leads own delivery execution. The success of our business relies on effective digital channels, integrated systems and a self-service-first model. The energy industry is complex, and many systems, suppliers and operational teams must work together to deliver excellent customer experiences. The Product Owner plays a pivotal role in shaping the future of our products and services by: * Understanding business problems and customer needs. * Leading product discovery and prioritisation. * Maintaining a clear roadmap of future investment. * Measuring outcomes and realised value. * Ensuring delivery teams have well-defined, high-quality work ready for development. Working closely with UX, Delivery Managers, Technical Leads, QA Engineers, Architects and business stakeholders, Product Owners help ensure we build the right things, in the right order, for the right reasons. Key Accountabilities Strategic Product Leadership * Own and maintain a rolling product roadmap aligned to business strategy, customer needs and organisational priorities. * Act as the primary interface between the business and Technology for the value stream. * Facilitate stakeholder workshops, strategic reviews and prioritisation sessions. * Communicate progress, risks, opportunities and dependencies in a clear and outcome-focused manner. * Ensure Product is the recognised route through which business problems and opportunities are assessed and prioritised. Product Discovery & Customer Insight * Lead continuous discovery activities to identify opportunities, pain points and unmet customer needs. * Work closely with UX and stakeholders to ensure that customer insights inform product decisions. * Balance qualitative and quantitative evidence when assessing opportunities. * Validate assumptions before committing significant delivery effort. * Maintain a prioritised opportunity backlog to support future roadmap decisions. Product Roadmap & Prioritisation * Manage and prioritise the product backlog in line with agreed strategic objectives. * Make prioritisation decisions using customer insight, business value, risk, effort and technical considerations. * Define and communicate product goals, initiatives, features and delivery priorities. * Ensure all work can be traced from strategic intent through to delivery execution. Outcome & Value Management * Define and maintain measurable objectives, key results and product performance measures. * Ensure product decisions are informed by evidence and aligned to agreed business outcomes. * Monitor adoption, customer experience, operational efficiency and value delivery metrics. * Support business case development, benefits realisation and investment decisions. Delivery Readiness & Product Quality * Produce high-quality epics, features, user stories and acceptance criteria. * Ensure work entering delivery meets agreed Definition of Ready standards. * Collaborate with Delivery Managers, Technical Leads and QA Engineers to improve delivery predictability and quality. * Ensure requirements are understood, testable and aligned to business outcomes. * Balance delivery of new capabilities with technical debt reduction, platform sustainability and operational improvements. Ways of Working & Governance * Operate within Ecotricity's Product and Jira operating model. * Use Jira Product Discovery and Jira delivery spaces to manage and govern work. * Ensure work is appropriately linked and traceable from idea through to delivery. * Support continuous improvement of Product practices, standards and governance. * Champion collaborative, evidence-based and outcome-led decision making. Key Relationships * Senior Business Stakeholders * Product Leadership Team * UX Team * Delivery Managers * Technical Leads * Engineering Teams * QA Team * Architecture Team * Data & Analytics Teams * External Suppliers and Partners ## Related Videos - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [Resolving technical debts in software architecture](https://www.wearedevelopers.com/videos/1680-resolving-technical-debts-in-software-architecture) - [42 x 2 Canvases Later: Two Years, Two Minds, Many Lessons](https://www.wearedevelopers.com/videos/1458-42-x-2-canvases-later-two-years-two-minds-many-lessons) - [A Founder's Journey : From Startup Chaos to Purposeful Growth](https://www.wearedevelopers.com/videos/1926-a-founder-s-journey-from-startup-chaos-to-purposeful-growth) - [Stop Renaming Teams, Start Product Thinking: A PM's Guide to Platform-as-a-Product](https://www.wearedevelopers.com/videos/100342-stop-renaming-teams-start-product-thinking-a-pm-s-guide-to-platform-as-a-product) ## Related Articles - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [What is product discovery and why do developers need it?](https://www.wearedevelopers.com/magazine/517-what-is-product-discovery-and-why-do-developers-need-it) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)