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# Application Delivery Lead

- **Company:** TVS Supply Chain Solutions
- **Location:** Birmingham, UK
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Unit Testing, Salesforce.Com, Software Deployment, Software Engineering, Systems Integration, Break Fix, Operational Systems, Servicenow
- **Published:** August 28, 2026
- **Apply:** https://itjobpro.co.uk/job/application-delivery-lead

## About the Role

* Proven experience owning application delivery in a business-critical environment

 * Strong experience performing business analysis as part of a delivery role

 * Solid understanding of the software development lifecycle and testing practices

 * Experience working with distributed or offshore development teams

 * Strong ownership mindset with the ability to make decisions under ambiguity

Desirable

 * Experience with Technical Services Systems (e.g. Service Now, Salesforce) and relevant Integrations

 * Background in Technical Services (e.g. Break fix, IT rollout and deployment services)

 * Experience supporting live systems alongside formal service desk functions

## Description

The Application Delivery Lead is accountable for the end-to-end delivery, quality assurance, and live operational stability of a portfolio of business-critical applications and integrations. The role combines hands-on business analysis, delivery leadership, and subject-matter expertise to ensure systems meet operational needs and continue to evolve beyond initial rollout.

Main Duties & Responsibilities:

Own the delivery lifecycle for assigned applications, from requirements discovery through development, testing, release, and live operation

Perform hands-on business analysis, including requirements elicitation, documentation, and acceptance criteria definition

Lead and take accountability for development delivered by internal offshore software teams, ensuring quality, pace, and alignment to agreed priorities

Ensure appropriate unit test coverage through oversight of delivery teams, perform IT-level functional validation where necessary, and own release readiness including final review and deployment sign-off.

Work with Product teams to agree priorities, sequencing, and delivery approach for system enhancements

Act as the application subject-matter expert, supporting the service desk and operations during incidents and releases as required

Provide day-one and post-release support for operational systems to ensure smooth adoption

Accountable for application documentation, knowledge transfer, and maintaining strong system understanding to support ongoing delivery and support

Balance delivery demands with system stability, operational risk, and business priorities


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