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# CRM Migration Consultant/ CRM Specialist

- **Company:** Harnham
- **Location:** London, UK (Remote available)
- **Salary:** £104,000.0 - £110,500.0
- **Contract:** Permanent contract
- **Skills:** Data Integration, Automation of Marketing, Workflow Management Systems, Klaviyo Email and SMS Marketing, Build Management
- **Published:** August 28, 2026
- **Apply:** https://www.reed.co.uk/jobs/crm-migration-consultant-crm-specialist/57284399

## About the Role

* Strong hands-on experience with both Bloomreach and Klaviyo.
 * Proven capability delivering CRM platform migrations and transformation projects.
 * Strong understanding of CRM strategy, customer lifecycle marketing, and marketing automation.
 * Experience defining customer segmentation and audience targeting approaches.
 * Knowledge of data integration, event tracking, and CRM platform connectivity.
 * Ability to build templates, workflows, and automated customer journeys within Klaviyo.
 * Experience with Customer.io would be highly advantageous.

If you have strong experience using Bloomreach and Klaviyo please apply below with your latest CV!

## Description

This is an opportunity to join a high-impact CRM transformation project for a well-known retail-focused client. Working through a specialist agency, you will play a key role in migrating CRM capabilities from Bloomreach to Klaviyo, helping to shape the future CRM strategy rather than simply executing a lift-and-shift migration.

The Company

They are a digital agency delivering CRM and customer engagement projects for leading consumer-focused brands. They are supporting a retail client through a significant CRM platform migration and are looking for a contractor who can provide both hands-on delivery and strategic guidance. This is a project-focused engagement where your expertise will directly influence the success of the migration.

The Role and Deliverables

 * Lead the migration of CRM campaigns and customer journeys from Bloomreach to Klaviyo.
 * Assess existing CRM activity and determine which data, campaigns, and processes should be migrated.
 * Design and build CRM workflows, customer journeys, and campaign integrations within Klaviyo.
 * Define and implement event-triggered communications and automation processes.
 * Ensure effective integration between Klaviyo and wider business platforms, including payment and transactional systems.
 * Advise on CRM best practice, segmentation strategy, and optimal platform configuration throughout the migration.


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