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# Technical Support Associate - Lowrance

- **Company:** Brunswick Corporation
- **Location:** Stuart, FL, United States
- **Salary:** $37,700.0 - $52,900.0
- **Contract:** Permanent contract
- **Skills:** Software Applications, Hardware Design, Microsoft Office
- **Published:** August 28, 2026
- **Apply:** https://www.salesheads.com/job.asp?id=3367070375&tx=FJ5552FFL&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

Do you enjoy boating with premium electronics? Do you find joy in helping others find success in their fishing and navigational equipment installations? Are you a passionate user of Lowrance or Simrad equipment? If so, apply to join our team!, * Technical Foundation : Experience in troubleshooting electronics remotely, while using effective problem-solving techniques to work through conflicts

 * Customer-Centric : Proven ability to manage customer expectations, coordinate with internal partners, and deliver clear verbal & written communications.
 * Operational Agility : Self-Starting Team-Player skilled in Microsoft Office Suite, with strong organizational skills, integrity, and a desire to learn.
 * Collaborative Spirit : Strong communicator, team player, and proactive problem-solver with a bias for action and ownership mentality., * Prior experience in installation, repair, maintenance, or support of marine electronics hardware
 * Practical computer application literacy (including Microsoft Office Suite, and ability to learn internal systems)
 * High-School Diploma/GED
 * A positive attitude and professional poise
 * Strong ability to work with different types of people, * ABYC, NMEA, or MEI Certified
 * FCC License
 * Bilingual in Spanish and English
 * Familiar with Lowrance HDS or Simrad NSS Ecosystem
 * 1 year of experience in Marine or RV electronics installation

## Description

* Serve as a key contact for customers, helping coordinate service activities and technical support via phone and email
 * Support customer satisfaction by assisting with product questions, including features, benefits, installation, and compatibility
 * Perform remote troubleshooting using schematics and internal tools
 * Document customer cases in CRM systems, and analyze service trends to improve quality
 * Collaborate with internal teams to enhance training materials, service documentation, and product robustness

This is a technical role with direct customer exposure, offering the opportunity to make an impact on customer experience and contribute to Navico Group's reputation for excellence in marine electronics.


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