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# End-User Device Deployment Technician

- **Company:** Kforce Inc.
- **Location:** Coral Gables, FL, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Active Directory, Apple IOS, Apple Mac Systems, Configuration Management Databases, Microsoft InTune, Deployment Automation, Casper Suite, Hardware Infrastructure, Servicenow
- **Published:** August 28, 2026
- **Apply:** https://www.kforce.com/find-work/search-jobs/#/detail/MTY5Nn5FUUd-MjE4NjY4M1Qxfjk5/

## About the Role

* High School diploma/GED or equivalent; Associate's degree in IT or related field preferred
 * 1-3 years of experience in end-user computing, desktop support, or IT field services
 * Experience with MDM/UEM platforms (e.g., Intune, JAMF, or equivalent)
 * Familiarity with Windows OS, macOS, and iOS device management
 * Strong understanding of hardware components and peripheral connectivity

Preferred:

 * Experience with ServiceNow or equivalent CMDB/ticketing platforms
 * Experience with Active Directory
 * Familiarity with UPS Enterprise Shipping/Tracking and Management
 * Knowledge of enterprise imaging and deployment tools

Core Competencies:

 * Accountability
 * Attention to Detail
 * Customer Focus
 * Technical Proficiency
 * Collaboration
 * Continuous Improvement

## Description

* Device Provisioning & Configuration: Image, configure, and deploy laptops, workstations, iPads, monitors, and peripherals/accessories in accordance with organizational standards and security policies
 * Asset Lifecycle Management: Track and maintain accurate asset records within the CMDB (ServiceNow), including device assignments, transfers, and decommissions
 * End-User Support: Provide hands-on technical assistance during device deployments, hardware refreshes, and new hire onboarding to ensure minimal disruption to operations
 * Quality Assurance: Perform pre- and post-deployment validation to confirm devices meet functional and compliance requirements
 * Inventory Management: Maintain organized inventory of devices and accessories, coordinating with procurement and logistics as needed
 * Documentation: Create and maintain accurate deployment records, procedures, and knowledge base articles
 * Continuous Improvement: Identify opportunities to streamline deployment processes, reduce deployment cycle times, and improve end-user satisfaction
 * Storm readiness and recovery: Maintain, manage, inventory, and provision end-user devices and Starlink equipment during storm restoration efforts


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