> Markdown version of [/jobs/ext/2280617-senior-platform-jira-administrator](https://www.wearedevelopers.com/jobs/ext/2280617-senior-platform-jira-administrator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Platform Jira Administrator - **Company:** RTX - **Location:** Tewksbury, MA, United States - **Experience:** Expert - **Salary:** $86,800.0 - $165,200.0 - **Contract:** Contract - **Skills:** JavaScript (Programming Language), Application Programming Interfaces (APIs), Agile Methodology, Confluence, JIRA, Information Systems, System Configuration, DevOps, Groovy, Monitoring of Systems, Iterative and Incremental Development, Scrum Methodology, Systems Development Life Cycle, Software Engineering, Systems Integration, Software Organization, Scripting, Delivery Pipeline, Gitlab, Git, SC Clearance, Gitlab-ci, Infrastructure Automation Frameworks, Enterprise Integration, Bitbucket, Data Management, Code Restructuring, User Administration, Jenkins, User Accounts - **Published:** August 28, 2026 - **Apply:** https://www.techcareers.com/job.asp?id=3367793093&tx=JL8983FFQ&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role Active and transferable U.S. government issued security clearance is required prior to start date.?, Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date, * Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience unless prohibited by local laws/regulations. * Experience as a Jira Administrator, including configuring workflows, permissions, and issue types to meet project requirements. * Experience in Jira automation features and scripting languages such as Groovy (for ScriptRunner) or JavaScript. * Experience with Software Development Lifecycle (SDLC) processes, especially related to scripting languages. * Experience with Jira dashboards and the Structure plugin. * Experience with configuration management tools (e.g., Git, GitLab). * Experience with Agile and Scrum principles for supporting workflows and team processes within Jira. * Active and transferable U.S. government-issued Interim Secret security clearance is required prior to the start date. U.S. citizenship is also required as eligibility for a security clearance is mandatory. Qualifications We Prefer * Strong analytical thinking for troubleshooting and resolving Jira configuration or integration issues. * Knowledge of CI/CD pipelines and tools such as Jenkins or GitLab CI/CD. * Experience managing multiple Jira instances in complex environments. * Understanding of project management principles to align Jira configurations with organizational goals. * Strong grasp of Agile/Scrum principles to configure Jira for iterative development (e.g., sprints, Kanban boards, backlog grooming). * Skills to create and manage custom scripts and automation rules for enhanced Jira functionality. * Experience with integrating Jira with other tools (e.g., Confluence, Bitbucket, Jenkins, GitLab, or other DevOps tools). * Familiarity with APIs to create custom integrations. * Ability to quickly assess situations and deliver results, even under pressure. * Strong written and verbal communication skills to effectively interact with both technical and non-technical stakeholders. * Capability to translate complex technical concepts into clear, user-friendly language. * Willingness to collaborate closely with cross-functional teams. ## Description * User Management: Oversee user accounts and permissions, including onboarding and offboarding to EIM/AD groups. * Consistency Across Jira Projects: Ensure alignment and standardization across all Jira projects (both unclassified and information systems (IS), including maintaining and updating synchronization automation for configurations and issues. * System Maintenance: Perform regular system maintenance to ensure optimal performance and reliability. * Troubleshooting and Support: Provide direct user support, resolve issues, answer questions, and offer training as needed. * Workflow Customization: Design, implement, and maintain workflows, permissions, and project structures tailored to program-specific needs. * Upgrade Support: Assist with system upgrades to ensure smooth transitions and minimal disruptions. * Tool Integration: Manage integrations with other tools like Confluence, GitLab, and other DevOps platforms. * Customizations and Enhancements: Implement customizations and address enhancement requests to improve system functionality, including leveraging plugins such as Structure, Project Configurator, ScriptRunner, and JSU Automation. * Data Management and Reporting: Develop and maintain dashboards, reports, and queries to meet reporting needs and provide actionable insights. * Documentation: Create and maintain comprehensive documentation for system configurations, processes, and user guides. * System Monitoring: Monitor system performance to proactively address potential issues. * Scripting: Develop and maintain scripts to automate processes or enhance functionality. * Refactoring: Refactor existing implementations to align with software development best practices, as approved., Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Candidates will learn more about role type and current site status throughout the recruiting process. For onsite roles, commuting to and from the assigned site is the employee's personal responsibility. This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA , an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. ## Related Videos - [A Developer's Framework for Any Tool Migration](https://www.wearedevelopers.com/videos/2035-a-developer-s-framework-for-any-tool-migration) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [WeAreDevelopers LIVE - Modern DevOps for IoT Devices and More](https://www.wearedevelopers.com/videos/1805-wearedevelopers-live-modern-devops-for-iot-devices-and-more) - [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94) - [Enabling automated 1-click customer deployments with built-in quality and security](https://www.wearedevelopers.com/videos/83-enabling-automated-1-click-customer-deployments-with-built-in-quality-and-security) - [Are Code Reviews Worth It? Insights from 16 Years of Review Data](https://www.wearedevelopers.com/videos/1135-are-code-reviews-worth-it-insights-from-16-years-of-review-data) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)