> Markdown version of [/jobs/ext/2281208-it-professional-i](https://www.wearedevelopers.com/jobs/ext/2281208-it-professional-i). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Professional I - **Company:** TAMUG - **Location:** Galveston, TX, United States - **Experience:** Starter - **Salary:** $55,294.0 - **Contract:** Permanent contract - **Skills:** System Configuration, Visual Programming Language (VPL), Network Troubleshooting, SQL Databases, Microsoft InTune, Cisco - **Published:** August 28, 2026 - **Apply:** https://tamus.wd1.myworkdayjobs.com/TAMUG_External/job/Galveston-TX/IT-Professional-I_R-096514-1 ## About the Role * Bachelor's degree or equivalent combination of education and experience. * Four months (1 semester) of student worker and/or customer service experience. Preferred Qualifications * Microsoft Certification MCSA SQL and Intune, Cisco CCNA, COMP TIA A+, Extron Certification Knowledge, Skills, and Abilities * Ability to multitask and work cooperatively with others. * Must be able to work in a collaborative team environment. * Strong interpersonal skills. * Customer service experience. * Experience configuring, administering, and/or troubleshooting. Physical Requirements * Ability to lift and/or move medium weight objects. ## Description The IT Professional I, under general direction, meets the IT needs of a unit where multifaceted expertise is required. Performs in specialty areas of systems, services, applications, and/or database management. Performs unit-level support in multiple technical fields. Essential Duties/Tasks: Workstation Support * Installs, configures, maintains, and upgrades, workstation hardware and software. * Moves equipment. * Provides training and supervision to departmental student workers on these procedures. * Investigates, troubleshoots, and resolves workstation and network issues. * Recommends upgrades for workstations as necessary. * Recommends specifications for workstation and/or peripheral or hardware purchases. * Monitors and maintains system security. * End Point Management System Configuration. General Support * Provides centralized support for computer needs on campus. * Researches, recommends, and resolves a wide range of technical and procedural problems for customers. * Provides estimates and progress reports. * Works with departmental staff to understand and outline goals and objectives for departmental technology needs. * Makes recommendations to create efficiency and enhance operations of the department. * Audio Visual programming and support. Departmental Support * Assists management in planning, directing, and coordinating operational and/or procedural matters to meet goals and objectives of the department. * Ensures work is accurate and in compliance with department or project quality standards. * Provides on-call support on nights and weekends as needed. Training and Other * Assist customers on software operation. * Other Duties as Assigned, * This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures * All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements * May be required to provide on-call support on nights and weekends as needed. * This role may require working outside of standard office hours, including evenings, weekends, and holidays, to support the demands of technology services and ensure the seamless operation of essential systems ## Related Videos - [Terraform for Developers](https://www.wearedevelopers.com/videos/3-terraform-for-developers) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Infrastructure as Code: The Developer's Secret Weapon](https://www.wearedevelopers.com/videos/1221-infrastructure-as-code-the-developer-s-secret-weapon) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1520-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)