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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Deputy PM Change Management - **Company:** Koniag Services, Inc. - **Location:** Hampton, VA, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Adobe Connect, Agile Methodology, Artificial Intelligence, Data Analysis, Confluence, JIRA, Collaborative Software, CompTIA Security+, Microsoft Office, Microsoft Project, Microsoft PowerPoint, Robotic Automation Software, Microsoft SharePoint, Qualtrics, Data Processing, Functional Dependencies, Surveymonkey - **Published:** August 28, 2026 - **Apply:** https://www.clearancejobs.com/jobs/9125418/deputy-pm-change-management ## About the Role * Bachelor's degree in organizational development, Business Administration, Communications, Psychology, or related field required * Master's degree in Organizational Change Management, Industrial-Organizational Psychology, or related field strongly preferred Experience : * Minimum 6+ years of organizational change management experience in Department of Defense (DoD) or federal government environments required * Minimum 3 years in leadership or senior consultant role managing enterprise-scale change initiatives required * Proven track record of leading successful technology adoption programs across geographically distributed organizations * Experience working with military or civilian personnel in operational environments * Demonstrated success in building stakeholder relationships at executive and operational levels * Experience facilitating large-group workshops, forums, and collaborative events (100+ participants) Certifications (Required) : * Prosci ADKAR Certification (or equivalent change management certification such as Prosci Change Management Certification, CCMP, or CMC) required * CompTIA Security+ (or equivalent DoD 8570 IAT Level II certification) required * Active /Current TS/SCI clearance required Technical Skills : * Virtual Instructor-Led Training (VILT): Experience designing and delivering engaging virtual training and facilitation using platforms such as MS Teams, Zoom, Adobe Connect * Stakeholder Facilitation: Advanced skills in facilitating diverse stakeholder groups, managing conflict, building consensus, and driving decisions * Data Analysis: Ability to analyze adoption metrics, survey data, and usage patterns to inform strategy * Project Management: Proficiency with project management tools (MS Project, Jira, Confluence) and methodologies (Agile, Waterfall) * Communication Tools: Expert in MS Office Suite (PowerPoint, Word, Excel), collaboration platforms (SharePoint, Teams), and survey tools (Qualtrics, SurveyMonkey) Knowledge Areas : * DoD/Air Force Culture: Deep understanding of military organizational structure, decision-making processes, and cultural norms * Change Management Frameworks: Expertise in Prosci ADKAR, Kotter's 8-Step Process, or similar methodologies * Adult Learning Principles: Knowledge of how adults learn and retain information in professional settings * AI/RPA Fundamentals: Understanding of AI, RPA, and automation technologies sufficient to communicate value and use cases to non-technical audiences * Security and Compliance: Familiarity with DoD data handling, OPSEC, CUI, and classification requirements, * Strategic Thinker: Ability to see the big picture, anticipate challenges, and design comprehensive solutions * Influencer: Skilled at persuading and motivating stakeholders at all levels without direct authority * Resilient: Comfortable with ambiguity, setbacks, and resistance; maintains positive attitude and forward momentum * Collaborative: Works effectively across organizational boundaries, building trust and partnerships * Adaptable: Quickly adjusts strategies and approaches based on feedback and changing circumstances * Mission-Focused: Deeply committed to supporting ACC's operational mission and Airmen success * Excellent Communicator: Clear, concise, and compelling in written, verbal, and visual communication * Empathetic Listener: Genuinely seeks to understand user concerns, fears, and needs * Results-Oriented: Driven to achieve measurable outcomes and demonstrate ROI ## Description * Serve as the primary alternate to the Contractor Program Manager (CPM), assuming full PM responsibilities during absences, leave, or surge periods * Maintain comprehensive awareness of all program activities, milestones, risks, and stakeholder relationships to ensure seamless continuity * Represent the contractor in government meetings, governance forums, and stakeholder engagements when CPM is unavailable Strategic Coordination: * Lead coordination with ACC Wings for training schedules, facility access, and on-site support visits * Manage Mobile Training Team (MTT) deployment logistics, travel planning, and resource allocation * Coordinate with Wing Points of Contact (POCs) to align adoption activities with operational tempo and mission priorities * Facilitate cross-functional dependencies between training, technical, and support teams Surge Capacity Management: * Identify and respond to surge requirements (e.g., major exercises, leadership transitions, compressed timelines) * Mobilize additional resources and adjust priorities to meet critical mission windows * Ensure no degradation of service during high-demand periods Risk and Issue Management: * Monitor program risks and issues from a holistic perspective, identifying organizational and cultural barriers to success * Escalate issues requiring CPM, COR, or CO involvement with recommended courses of action * Participate in weekly Program Status Meetings, providing change management perspective on risk mitigation Government Relationship Management: * Build and maintain trusted relationships with Wing Commanders, Deputy Commanders, and Group Commanders across ACC * Serve as primary liaison for ACC A3 Directorate and wing-level coordination and issue resolution * Represent contractor interests in ACC governance bodies (Data/AI Councils, Change Control Boards) as directed by the CPM Change Management Leadership: Enterprise Adoption Framework Architecture: Design and document the comprehensive change management strategy for ACC-wide AI/RPA adoption, aligned with Prosci ADKAR methodology and Air Force culture * Develop the adoption framework that defines: * Stakeholder engagement models (leadership, users, champions) * Communication strategies and channels * Training and enablement approaches * Resistance management and mitigation tactics * Success metrics and feedback loops * Sustainment and continuous improvement processes * Create standardized playbooks, toolkits, and templates are executable at ACC A3 Directorate and wing level * Ensure framework is adaptable to diverse ACC A3 Directorate and wing cultures, mission sets, and operational environments Strategic Campaign Development: * Design and lead enterprise-wide adoption campaigns that build awareness, generate excitement, and drive engagement with AI/RPA capabilities * Develop campaign themes, messaging, and visual identity in collaboration with Engagement & KM Specialist * Create multi-channel campaign strategies (digital newsletters, posters, videos, leadership talking points, success stories) * Establish campaign metrics and track effectiveness across the ACC A3 Directorate and wings User Forum and Community Building: * Design and facilitate monthly ACC-wide user forums (virtual and in-person) where users share experiences, ask questions, and learn from peers * Create agenda frameworks, discussion guides, and facilitation toolkits for forums * Establish and nurture a community of practice for AI/RPA users across ACC * Develop recognition programs for power users, innovators, and champions Roadshow Planning and Execution: * Plan and lead executive roadshows to ACC A3 Directorate and Wing Commander staffs, presenting AI/RPA vision, capabilities, and adoption strategy * Develop compelling briefings that resonate with operational leaders, emphasizing mission impact and ROI * Facilitate interactive workshops where leadership explores use cases relevant to their mission * Build executive sponsorship and secure leadership commitment to adoption initiatives Solution-a-thon (Hackathon) Leadership: * Design and facilitate quarterly solution-a-thons where cross-functional teams identify operational challenges and prototype AI/RPA solutions * Develop event frameworks including: * Problem statement definition and prioritization * Team formation and facilitation * Technical mentorship and support * Pitch and demo formats * Winner selection criteria and recognition * Coordinate logistics, participant recruitment, and government SME involvement * Track solution-a-thon outcomes and transition promising prototypes to development pipeline Resistance Management: * Identify pockets of resistance across ACC (individuals, units, or functional communities) * Conduct root cause analysis to understand resistance drivers (fear, misunderstanding, cultural factors, workload concerns) * Develop tailored interventions to address resistance: * One-on-one engagement with skeptical leaders * Targeted education addressing misconceptions * Early involvement in solution design * Success story sharing from similar roles/units * Monitor sentiment and adjust strategies based on feedback Stakeholder Engagement Strategy: Develop and execute stakeholder engagement plans for key audiences: ACC A3 Directorate and Wing Commanders and Senior Leaders: * Executive briefings, ROI discussions, strategic alignment Group Commanders and Squadron Commanders: * Operational integration, resource allocation, priority setting Functional Leads (A1, A2, A3, A4, A5, A6): * Use case identification, solution validation, sustainment planning End Users (Airmen and Civilians): * Training, support, community building, feedback collection Champions and Early Adopters: * Recognition, empowerment, peer advocacy * Tailor messaging, communication channels, and engagement frequency to each audience Feedback Loop and Continuous Improvement: * Establish mechanisms to collect, analyze, and act on user feedback across all touchpoints * Design and implement surveys, focus groups, and listening sessions * Analyze adoption metrics, support tickets, and usage patterns to identify improvement opportunities * Translate feedback into actionable recommendations for training, platform enhancements, or process changes * Close the loop with users by communicating how their feedback drove improvements Cultural Transformation: * Position AI/RPA adoption as cultural evolution, not just technology deployment * Address cultural barriers * Foster a culture of experimentation, learning, and continuous improvement * Celebrate failures as learning opportunities in solution-a-thons and innovation activities Change Management Metrics and Reporting: Define and track change management KPIs: * Stakeholder engagement levels (leadership, users, champions) * Campaign reach and effectiveness * User forum participation and satisfaction * Resistance levels by wing/ACC A3 Directorate * Adoption velocity (time from training to active use) * Cultural sentiment (surveys, feedback themes) * Provide monthly change management updates in Program Management Reviews * Contribute adoption and engagement sections to Quarterly Performance Briefs Team Leadership and Coordination: Collaboration with Engagement & KM Specialist: * Partner with Engagement & KM Specialist to translate strategic adoption campaigns into tactical communication products (newsletters, articles, videos, graphics) * Provide creative direction and messaging guidance * Review and approve all external-facing communications for alignment with adoption strategy * Leverage Engagement & KM Specialist's content creation capabilities to scale impact without increasing Deputy PM workload Cross-Functional Coordination: * Coordinate closely with Training Lead to ensure training content and delivery methods support adoption objectives * Partner with Solutions Architect Lead to identify and showcase high-impact use cases and success stories * Collaborate with Technical Lead to ensure support processes reinforce positive user experiences * Work with Technical Leads to communicate platform updates and new capabilities in user-friendly terms ## Related Videos - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [42 x 2 Canvases Later: Two Years, Two Minds, Many Lessons](https://www.wearedevelopers.com/videos/1458-42-x-2-canvases-later-two-years-two-minds-many-lessons) - [Beyond the Code: Driving Change with Effective Communication](https://www.wearedevelopers.com/videos/1469-beyond-the-code-driving-change-with-effective-communication) - [A Founder's Journey : From Startup Chaos to Purposeful 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