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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Customer Technical Program Manager - AI Datacenter - **Company:** NVIDIA Corporation - **Location:** Santa Clara, CA, United States - **Experience:** Expert - **Salary:** $168,000.0 - $258,750.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Computing Platforms, Bug Tracking Systems, Data Centers, Cloud Services, Software Engineering, AI Infrastructure, Information Technology - **Published:** August 28, 2026 - **Apply:** https://nvidia.wd5.myworkdayjobs.com/NVIDIAExternalCareerSite/job/US-CA-Santa-Clara/Senior-Customer-Technical-Program-Manager---AI-Datacenter_JR2020290 ## About the Role We're looking for a Senior Customer Program Manager to lead the charge on technical programs for some of NVIDIA's most strategic partners to build exceptional customer relationship. As a core member of the Customer Program Management team, you'll work with the world's largest cloud service providers, hyperscalers, and their OEM/ODM partners to bring AI infrastructure to life at unprecedented scale. This role lives at the exciting intersection of engineering, operations, and customer engagement. We're looking for someone who brings deep technical program management skills, a strong engineering background, and a love for fast-paced environments where success comes down to tight alignment, sharp judgment, and great partnership., * Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent experience. * 8+ years of program or project management experience in the IT industry. * Strong technical background in hardware and/or software engineering, with experience working closely with hyperscalers and their OEM/ODMs on AI factory build-outs. * A proven track record of leading complex, global programs from concept through deployment and production. * Outstanding program management, communication, and organizational skills, prioritizing the right issues and driving cross-functional alignment. * Demonstrated ability to coordinate across global teams and navigate multi-cultural, multinational business environments with ease. * Excellent interpersonal skills, with a talent for distilling complex technical concepts for any audience, from engineers to executives. * Willingness to travel as required (up to 5%) and a love for fast-paced, dynamic environments. Ways to stand out from the crowd: * Track record running end-to-end hardware and software product development and datacenter deployment. * Prior experience with deploying accelerated computing platform at-scale * Strong leadership in matrixed collaboration, conflict resolution, and consensus-building. * Proven expertise managing production schedules, optimizing line yields, and resolving complex field quality challenges. * Demonstrated success in dynamic, high-growth environments, with proven adaptability to ambiguity, rapid change, and matrixed team structures. ## Description * Define program schedules, deliverables, and key milestones, keeping them tightly aligned with customer and partner requirements. * Translate customer requirements into clear, actionable plans across engineering, quality, logistics, and sales. And drive issues to resolution before they become roadblocks. * Lead horizontally across cross-functional teams, navigating high-priority critical issues and rallying globally dispersed teams around a shared set of objectives. * Serve as the face of NVIDIA to the customer, leading program kick-offs, technical deep dives, design reviews, issue and bug tracking, qualification and validation efforts, and status updates throughout the product lifecycle. * Drive program execution from early design through production deployment, ensuring timely delivery, exceptional quality, and customer acceptance. * Champion post-deployment sustaining support, acting as case manager for the issues that matter most. * Monitor factory production schedules, yields, and blockers, partnering closely with ODMs and contract manufacturers to crush issues and hit operational targets. * Communicate program health, risks, and key issues proactively to customers, internal partners, and leadership across Hardware, Software, Operations, Business, Quality, Sales, and Product teams-keeping everyone aligned while moving at full speed. ## Related Videos - [Building the Nervous System of AI - Michael Kagan (NVIDIA)](https://www.wearedevelopers.com/videos/2133-building-the-nervous-system-of-ai-michael-kagan-nvidia) - [Your Next AI Needs 10,000 GPUs. Now What?](https://www.wearedevelopers.com/videos/1590-your-next-ai-needs-10-000-gpus-now-what) - [The Sustainability Race: AI's Promises, Pitfalls and Potential](https://www.wearedevelopers.com/videos/100155-the-sustainability-race-ai-s-promises-pitfalls-and-potential) - [Leverage Cloud Computing Benefits with Serverless Multi-Cloud ML ](https://www.wearedevelopers.com/videos/78-leverage-cloud-computing-benefits-with-serverless-multi-cloud-ml) - [How to build a sovereign European AI compute infrastructure](https://www.wearedevelopers.com/videos/1102-how-to-build-a-sovereign-european-ai-compute-infrastructure) - [Building, securing and governing AI infrastructure in the Era of Agentic AI](https://www.wearedevelopers.com/videos/100129-building-securing-and-governing-ai-infrastructure-in-the-era-of-agentic-ai) ## Related Articles - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [Stephan Gillich - Bringing AI Everywhere](https://www.wearedevelopers.com/magazine/489-stephan-gillich-bringing-ai-everywhere) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers) - [Got AI ideas but no money? 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