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# Power Platform Support Administrator

- **Company:** JCS Solutions LLC
- **Location:** United States (Remote available)
- **Experience:** Experienced
- **Salary:** $87,000.0 - $120,000.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Microsoft Azure, Information Systems, Data Hub, Information Leak Prevention, Issue Tracking Systems, Power BI, Microsoft SharePoint, Software Engineering, Model-Driven Development, Microsoft Power Automate, Power Platform Integration, Information Technology, Virtual Agents, Powerapps
- **Published:** August 28, 2026
- **Apply:** http://jcssolutions.applytojob.com/apply/jobs/details/YcaUqMa7pW

## About the Role

* Familiar with the documentation, design, and implementation of Power Platform solutions
 * Possess strong analytical skills to assess customer needs
 * Microsoft Power Platform certifications (e.g., PL-100, PL-200)
 * Experience supporting Army or DoD digital transformation initiatives
 * Knowledge of Dataverse, Azure Logic Apps, and custom API integration
 * Experience with Agile and ITIL v4 methodologies
 * Working knowledge of federal enterprise systems and data workflows
 * Be intellectually curious, enjoy solving problems, be highly collaborative and possess an understanding of the digital landscape., * Possess an active DoD Secret security clearance
 * Bachelor's Degree in Computer Science, Information Systems, or related field. This requirement may be met with appropriate job and education experience
 * 5+ years of experience in application development or developer administration, with at least 2 years focused on the Power Platform
 * Experience with administering the Microsoft Power Platform
 * Proficiency in Power Apps (Canvas and Model-Driven), Power Automate, and Power BI
 * Experience with Dataverse, SharePoint, and Microsoft Teams integration
 * Strong understanding of security roles, data loss prevention (DLP) policies, and governance in Power Platform
 * Familiarity with Army IT environments and compliance requirements
 * Successfully passed the Microsoft PL-400 exam for Microsoft Power Platform Developer, or able to pass the exam within 3-months
 * Successfully passed the Microsoft PL-600 Power Platform Solution Architect exam, or able to pass the exam within 6-months
 * Successfully passed the Microsoft PL-200 exam for Microsoft Power Platform Power Platform Functional Consultant, How many years of Customer Facing experience do you have?*
How many years of Power Platform experience do you have?*
Do you have an active DoD security clearance?*
Are you authorized to work in the United States?*

## Description

* The specific duties include but are not necessarily limited to the following:
 * Design, develop, troubleshoot, and deploy solutions using Microsoft Power Platform (Power Apps, Power Automate, Power BI, and Power Virtual Agents).
 * Provide Tier 2 Remote Support for the Microsoft Power Platform from within the Enterprise Ticketing System
 * Coordinate with Tier 3 Support, as required
 * Troubleshoot Environment errors and issues from end-user organizations
 * Assist with reviewing knowledge bases for the Army's end-users against true process requirements
 * Provide documentation, operational procedures, and support to end users and administrators.
 * Troubleshoot and resolve technical issues related to Power Platform components.
 * Stay current with Microsoft Power Platform updates and best practices.


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