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# IT Support Specialist 3

- **Company:** Insight Global
- **Location:** Sacramento, CA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Business Software, Issue Tracking Systems
- **Published:** August 28, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3367836270&tx=VT6257TTZ&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

3-5 years of service desk experience

 - - experience with windows 11, Microsoft 365, and business applications

 - -troubleshooting experience -prior experience supporting 1000-3000 end-users (corporate level)

 - -excellent customer service experience -familiar with ticketing system & ITIL

 - - aligned support workflows required

 - -CompTIA A+, Microsoft Certifications

## Description

Insight Global Client is seeking a IT Support Specialist 3 serves as the first point of contact for end-user technical issues across the corporate office and remote locations. This role is responsible for delivering prompt, courteous, and effective technical support while maintaining a high standard of customer service. The ideal candidate combines strong technical troubleshooting skills with exemplary interpersonal abilities and thrives in a fast-paced environment supporting a mid-to-large user base


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