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# IT Technician

- **Company:** Denver Botanic Gardens, Inc.
- **Location:** Tai Po, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Access, Microsoft Windows, Cyber Security, Dynamic Host Configuration Protocol, Disaster Recovery, Domain Name System (DNS), Virtual Private Networks (VPN), Azure Active Directory, Zero Trust Network Access, Virtual Local Area Networks, Wi-Fi Technology, Network Routers, System Availability
- **Published:** August 28, 2026
- **Apply:** https://www.kfbg.org/tc/job-vacancies/it-technician-contract

## About the Role

* Commitment to the mission, vision and values of KFBGC.
 * Diploma or Bachelor's Degree in Information Technology, Computer Science, or related discipline.
 * Minimum 3 years' experience in IT infrastructure & cybersecurity.
 * Strong hands-on administration experience on firewall, VPN, NAT, servers of DHCP/Web service/Printer/AD/DNS/VM.
 * Experience in Microsoft 365 security, Entra ID, MDM, MFA, E5, Conditional Access, Powershell.
 * Knowledge of EDR/XDR solutions, Email Security Gateway, VAPT implementation.
 * Experience in switches, routers, WiFi, VLAN and VPN and network segmentation.
 * Understanding of Zero Trust security principles.
 * Responsible, security-minded, analytical, detail-oriented, proactive, able to work independently.
 * Good documentation discipline, strong problem-solving skills, trustworthy and professional.

## Description

IT Technician manage and secure our company's IT infrastructure and cybersecurity environment.

This role plays a key part in ensuring system stability, strong security protection and reliable business operations across network, servers, Microsoft 365 and multi-site connectivity.

The incumbent will report to IT Manager.

 1. Infrastructure & Network

*

 + Manage firewall, switches, routers, WiFi, VLAN and VPN.
 + Administer servers (AD, DNS, DHCP, VM, Printer, DMZ).
 + Maintain network segmentation and system availability.
 + Perform daily monitoring and troubleshooting.

 2. Cybersecurity

*

 + Manage Microsoft Defender, MFA, MDM, EDR & XDR.
 + Support VAPT implementation and vulnerability remediation.
 + Maintain email security gateway.
 + Strengthen protection against ransomware and email compromise.
 + Apply Zero Trust security principles.


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