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# IT Desktop Support Technician

- **Company:** TEKSYSTEMS INC.
- **Location:** Lansing, MI, United States
- **Salary:** $45,760.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Software Applications, Desktop Computing
- **Published:** August 28, 2026
- **Apply:** https://www.juju.com/job/00000000gpfzc8

## About the Role

Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications are desirable for this role. This will be a first shift opportunity on a Contract to Hire basis., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

## Description

One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support team.

This is a great opportunity for someone to get their foot in the door with a local enterprise company. This is also a great opportunity for someone to grow their skills within IT Support and have the opportunity to advance their careers within IT. They are currently looking for individuals who are looking to grow within their company., + To diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications

 + Swapping out laptops/desktops and deploying Windows 10/11

 + Re-imaging windows 11 onto machines from windows 10

 + To assist all our users with any logged IT related incident when called upon

 + To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary

 + To accurately record, update and document requests using the IT service desk system

 + To install and configure new IT equipment

 + To resolve incidents and upgrade different types of software and hardware

 + To resolve incidents with printers, copiers, and scanners

 + To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner

*Please apply if you're interested in hearing more abou t the opportunity and if you feel you're capable of completing any of these job duties*

*We are looking to set up interviews as early as next week*


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