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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # BI Business Analyst - **Company:** Transcom - **Location:** Spain - **Contract:** Permanent contract - **Skills:** Data Analysis, Avaya IP Phone 1140e, Cloud Computing, Data Integration, Data Visualization, Microsoft Office, Standard Sql, Salesforce.Com, SAP (Applications), Working Model 2D, Genesys, Information Technology, Data Analytics, Gsuite, Zendesk, Looker Analytics - **Published:** August 29, 2026 - **Apply:** https://backend.transcom.com/es/api/v1/node/job_offering/02dc197f-204a-4cbf-b2dc-627625a33d3c ## About the Role * Bachelor's or Master's degree in a STEM discipline such as IT, Computer Science, Mathematics or Engineering * Minimum 2 years' experience in Business Intelligence, Data Analysis or a similar domain * Experience with data modeling, data troubleshooting and complex data consolidation projects * Good knowledge of SQL * Experience with creating dashboards and data visualisations is a plus; knowledge of Looker is an advantageExperience with Cloud platforms; knowledge of GCP is an advantage * Experience with tools commonly used in the CX industry, such as WFM, SAP, Avaya, Salesforce, Genesys or Zendesk, is a plus * Good working knowledge of Google Workspace and/or Microsoft Office * Strong analytical, problem-solving and process-driven mindset * Excellent communication skills, with the ability to explain data and technical concepts clearly to different audiences * Ability to work effectively within a geographically and culturally diverse team * Fluency in English, both written and spoken; additional languages are a plus Please include a full CV, in English, with your application. ## Description Be part of our IT team and play a key role in helping Transcom make better use of its data. In this role, you'll work across the BI ecosystem, partnering with business and technical stakeholders to understand their reporting needs and turn complex data into clear, actionable insights. You'll also have the opportunity to contribute to the development of BI standards, data integrations and continuous improvements of our reporting platform. In this role, you will: * Act as a trusted link between clients, business stakeholders and technical teams, ensuring clear and effective communication * Work with BI users and stakeholders to understand their reporting needs and deliver the best possible reporting experience * Design and recommend BI solutions that balance performance, scalability and cost * Create clear data mappings and communicate findings effectively * Participate in data and reporting solution design, using your understanding of business processes and the Transcom operating model * Analyse reporting data structures and source systems to troubleshoot issues and design effective data processes * Contribute to complex data consolidation projects and data integration activities * Help develop and maintain BI data standards aligned with business requirements and industry best practices What's in it for YOU! * International and inclusive environment that makes you feel supported, encouraged and welcome from day one * Opportunity to work with data and BI solutions that support decision-making across a global organisation * Continuous development through our internal learning platforms and external training * Hybrid working model * Opportunity to collaborate with colleagues and stakeholders across different countries and cultures * Corporate benefits and discounts To be successful in this role, the following is needed ## Related Videos - [The AI Agent Path to Prod: Building for Reliability](https://www.wearedevelopers.com/videos/1523-the-ai-agent-path-to-prod-building-for-reliability) - [Wardley Maps for Software Developers](https://www.wearedevelopers.com/videos/665-wardley-maps-for-software-developers) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [The Design and Evolution of C++](https://www.wearedevelopers.com/videos/526-the-design-and-evolution-of-c) - [The 2026 Talent Pivot: Essential Trends for an Evolving Workforce](https://www.wearedevelopers.com/videos/100098-the-2026-talent-pivot-essential-trends-for-an-evolving-workforce) - [Develop a Blockchain Application in JavaScript with Lisk SDK](https://www.wearedevelopers.com/videos/188-develop-a-blockchain-application-in-javascript-with-lisk-sdk) ## Related Articles - [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Data Analyst Salary in Switzerland](https://www.wearedevelopers.com/magazine/276-data-analyst-salary-in-switzerland) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)