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# ON-Site IT Support Medewerker

- **Company:** igen group B.V.
- **Location:** Den Haag, Netherlands
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory
- **Published:** August 29, 2026
- **Apply:** https://www.werk.nl/nl/vacatures/71051943

## About the Role

Wat vragen wij? - Een afgeronde mbo-opleiding richting IT (niveau 3 of 4); - Minimaal 1 jaar werkervaring in IT-support, op een servicedesk of in werkplekbeheer; - Kennis van Windows, Microsoft 365 en ...

## Description

Werk jij graag op locatie en ben je het liefst direct in contact met gebruikers? Als On-site IT Support Medewerker in Den Haag ben jij hét aanspreekpunt op de werkvloer. Je zorgt dat werkplekken optimaal functioneren en dat gebruikers snel en professioneel geholpen worden bij IT-problemen - en je bouwt ondertussen aan je eigen groei, met certificeringen en een opleidingsplan op maat.

Je biedt ondersteuning op locatie en lost IT-incidenten op die niet remote verholpen kunnen worden. Je werkt nauw samen met de servicedesk en zorgt dat meldingen correct worden afgehandeld. Je taken: - Oplossen van 1e en 2e lijns incidenten op locatie; - Installeren, configureren en vervangen van laptops, desktops en randapparatuur; - Ondersteunen bij werkplekbeheer en migraties; - Beheren van accounts en rechten in Active Directory en Microsoft 365; - Uitvoeren van updates, patches en basisbeheer; - Registreren en documenteren van meldingen en oplossingen; - Terugkerende problemen signaleren en meedenken over verbeteringen.


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