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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Implementation Lead - **Company:** Ss&c Technologies, Inc. - **Location:** London, UK - **Experience:** Expert - **Salary:** £29,000.0 - £69,000.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Application Integration Architecture, Software as a Service, System Configuration, Data Conversion, Project Management Software, Microsoft Project, Migration Manager, Product Software Implementation Methods - **Published:** August 29, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5859603295 ## About the Role * We are looking for experience managing software implementation projects in a software or professional services company. * We are looking for experience implementing new products while working closely with agile delivery teams and the client. * We prefer experience implementing SaaS products. * We prefer experience implementing and migrating financial systems, such as transfer agency platforms and fund accounting platforms. * We need the ability to manage and prioritize multiple requirements, deadlines, and projects. * We need excellent communication skills in English, both verbal and written. * Experience using Microsoft Projects or other project management solutions is highly desirable. * Moderate travel to client sites is required when necessary. * We need deep knowledge of Lean and Agile software development processes. * We value self-starters who can take the lead and work independently in a collaborative environment. * We are looking for someone who raises risks and issues promptly with recommendations for mitigation. * We need confident, accurate, deliberate, and direct communication skills with the ability to articulate complex issues concisely. * We value engaged listening and the ability to steer client conversations and factor in input. * We look for strong professionalism, integrity, and a work ethic aligned to our values of connected, supportive, creative, and driven. * We need someone able to provide guidance to peers and work in a multidisciplinary team. * We need someone who can manage priorities and lead Product Owners and Engineers to delivery. * We look for strong problem-solving ability across product, political, organisational, and technical challenges. * We value regular 360 feedback, open feedback, and a willingness to learn from others and try new approaches. ## Description * We manage the Global Implementation team and shape the process to establish a high-functioning, client-facing implementation team. * We design and implement a common implementation framework that can be applied to any product or workstream. * We own and manage end-to-end implementation projects, ensuring on-time delivery, budget control, and overall project ownership. * We design and maintain a repeatable conversion and migration strategy. * We manage system configuration of client UAT and production environments for new and software upgrade implementations. * We work closely with our customers to manage client UAT and implementation programmes. * We work with project managers to develop and test implementation run books. * We facilitate end-user training on our software products. * We provide go-live and post-implementation support. * We proactively manage scope changes, identify potential issues, and devise contingency plans using risk logs and change requests. * We provide regularly scheduled updates to internal and external stakeholders and hold weekly project update meetings throughout the implementation lifecycle. * We manage expectations for internal and external stakeholders to ensure satisfaction throughout the implementation process. * We serve as the first level of escalation for project-related risks and issues. * We collaborate with product and technology teams to design and manage technical implementation aspects, including configuration, integration architecture, and data conversion and migration. * We join specialists in the Sales team in workshops with clients to understand their technology landscape and design implementation plans. * We lead the product owners and engineers to delivery. ## Related Videos - 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