> Markdown version of [/jobs/ext/2286304-senior-techops-generalist](https://www.wearedevelopers.com/jobs/ext/2286304-senior-techops-generalist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Senior TechOps Generalist

- **Company:** Octopus Energy Ltd
- **Location:** London, UK (Remote available)
- **Experience:** Expert
- **Salary:** £25,000.0 - £65,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Application Programming Interfaces (APIs), Artificial Intelligence, Android Software Development, Apple IOS, Apple Mac Systems, Software as a Service, Cloud Computing, DevOps, Identity and Access Management, Network Troubleshooting, Microsoft Office, OAuth, OpenID, Security Assertion Markup Language (SAML), SAP Configuration, Single Sign-On, Cisco
- **Published:** August 29, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5859602356

## About the Role

* We are looking for people with at least 5-7 years of solid enterprise IT experience.
 * You should have significant experience implementing and customising enterprise SaaS tools in enterprise environments.
 * You should have confidence in articulating and implementing your technical ability, particularly with enterprise-level SaaS tooling, customer support and automation.
 * You should be a team player who collaborates transparently and can identify who can help you, or needs your help.
 * You should have rich experience and examples of scripting and using APIs to automate mundane and error-prone repetitive tasks.
 * You should be comfortable with a huge amount of ambiguity and managing multiple priorities at the same time.
 * You should have experience working with multiple teams and managing multiple stakeholders.
 * You should have experience managing and deploying macOS, Windows, iOS, and Android at scale.
 * You should have experience administering and troubleshooting Single Sign-On technologies such as OAuth, OIDC and SAML.
 * You should have deep experience with Identity & Access Management, including hands-on experience with SCIM provisioning.
 * You should have experience designing and installing office networks.
 * You should have a conscientious approach and a passion for doing the right thing rather than the easy thing.

## Description

* Provide day-to-day technical support across all areas of the business so our employees can work as efficiently as possible.
 * Troubleshoot and fix a wide range of technical issues, including laptop faults, network issues, account provisioning failures and SSO problems.
 * Collaborate closely with our Security team to balance security, productivity and user experience.
 * Continually find opportunities to automate our processes and improve the user experience.
 * Empower our people to help themselves by designing and building self-service solutions.
 * Monitor and maintain the technology in our offices around the world, including networks, meeting rooms, printers, digital signage, CCTV and door access control.
 * Manage supplier relationships and the procurement process for SaaS and hardware.
 * Lead and manage complex technical projects with multiple stakeholders across the business.

Technologies:

 * Android
 * Cloud
 * Hardware
 * Support
 * macOS
 * Network
 * OAuth
 * SAML
 * Security
 * Windows
 * iOS
 * AI
 * Cisco
 * DevOps
 * LESS
 * Microsoft 365
 * Mobile
 * Office 365
 * REST


## Related Videos

- [Keeping applications secure by evolving OAuth 2.0 and OpenID Connect](https://www.wearedevelopers.com/videos/100152-keeping-applications-secure-by-evolving-oauth-2-0-and-openid-connect)
- [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team)
- [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider)
- [Get started with securing your cloud-native Java microservices applications](https://www.wearedevelopers.com/videos/123-get-started-with-securing-your-cloud-native-java-microservices-applications)
- [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy)
- [Let developers develop again](https://www.wearedevelopers.com/videos/463-let-developers-develop-again)

## Related Articles

- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)
- [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers)