> Markdown version of [/jobs/ext/2286359-technology-support-engineer](https://www.wearedevelopers.com/jobs/ext/2286359-technology-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technology Support Engineer - **Company:** North Yorkshire Council - **Location:** Scarborough, UK (Remote available) - **Salary:** £25,989.0 - £29,064.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Data Transmissions, Desktop Computing, Digital Data, Microsoft Office, Productivity Software, Enterprise Software Applications, Tablet Computers, Peripherals, Laptops - **Published:** August 29, 2026 - **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2944676169-2 ## About the Role varied and sometimes high-profile situations.· Assist with physical tasks, such as moving IT hardware and setting up office spaces.· Share knowledge and upskill colleagues on productivity tools and IT solutions to maximize business benefits.· Adapt to a fast-paced environment, making calm and measured decisions under pressure.· Work flexibly and collaboratively within a mobile team, demonstrating self-motivation and teamwork.· Support customers through evolving technology landscapes, ensuring smooth adoption of new tools and systems.We have key hubs in Scarborough, Ryedale, Hambleton, Richmondshire, Harrogate, Skipton and Selby. There may be times where you will travel between areas. This position is primarily office-based, with opportunities for hybrid working across the various sites and occasional home working when required. What you can bringThe main focus of the role relies on good inter-personal skills, so if you have experience in a customer facing role, we would love to hear about it!Experience / Qualifications· An understanding of IT industry best practises and procedures, change, incident, request fulfilment and problem management processes · A good level of Windows operating system experience · Broad technical knowledge of pc's/laptops/peripherals and their architecture · A working knowledge of current software packages - Microsoft Office etc. · ICT industry experience · Experience of working as part of a team You will be provided with a work vehicle for site visit purposes so a valid driving licence is necessary.What can we offer you?In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier.These include: · a local government pension scheme with generous employer contribution· salary sacrifice schemes· employee discount benefits including shopping, supermarkets, gym discounts and more!· travel loans· Health Assured - confidential help and support for your ## Description Location: Harrogate, North YorkshireWe have a fantastic opportunity for technology professionals who are looking to start or progress their career within IT.If you have a keen interest in providing quality customer support, problem solving IT hardware queries and productivity tools support as well as wanting to make a direct impact on your community then this post may be for you. Role summary The Technology Support Engineers sit within Technology Support which is a corporate wide service that aims to maximises the effective use of hardware (Laptops, tablets, smartphones, desktops etc), productivity software, digital communications, including collaborative technologies, and digital information systems. In this role you will;· Implement and maintain IT hardware, software, and licensing to meet agreed targets and deliver high-quality customer support.· Provide local, on-site support for internal customers across community-based workplaces.· Resolve IT incidents and queries promptly in ## Related Videos - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Harnessing the Power of Open Source's Newest Technologies](https://www.wearedevelopers.com/videos/1448-harnessing-the-power-of-open-source-s-newest-technologies) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Fake or News - AI Toothbrushes, Carrier Pigeon Tech & Life on Mars - Krzysztof Cieślak](https://www.wearedevelopers.com/videos/2165-fake-or-news-ai-toothbrushes-carrier-pigeon-tech-life-on-mars-krzysztof-cieslak) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Software Engineer Salary in The UK](https://www.wearedevelopers.com/magazine/231-software-engineer-salary-in-the-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)