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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Infrastructure-Engineer - **Company:** The British Museum - **Location:** London, UK - **Experience:** Expert - **Salary:** £49,829.0 - **Contract:** Temporary contract - **Skills:** Active Directory, Cyber Security, Infrastructure as a Service (IaaS), Issue Tracking Systems, Windows Servers, Network Architecture, Network Diagrams, Network Monitoring, Network Service, Azure Active Directory, Wireless Networks, Network Routers, Computer Networking Systems, Computer Network Technologies, Firewalls (Computer Science), Azure Service Fabric, Cisco - **Published:** August 29, 2026 - **Apply:** https://www.nationalmuseums.org.uk/jobs/job/22813/ ## About the Role If you're an experienced infrastructure professional with a strong networking background who enjoys taking ownership, driving improvements and ensuring excellent service delivery, we'd love to hear from you. About you We are looking for a technically strong, self-motivated professional who combines excellent networking expertise with a proactive, solutions-focused and collaborative approach. You will bring: * Significant experience supporting and managing enterprise network infrastructure environments. * Strong knowledge and experience with Cisco switching, including DNAC/ISE. * Some knowledge of Active Directory/Azure AD, Azure Paas/IaaS and Windows Server. * Experience of network monitoring, performance management and troubleshooting complex technical issues and delivering infrastructure projects. * Knowledge of infrastructure security principles and cyber security best practices. * Experience working within IT service management frameworks and ticketing systems. * The ability to manage competing priorities and take ownership of issues through to successful resolution, translating business requirements to technical initiatives. * Excellent communication skills, with the ability to engage effectively with both technical and non-technical stakeholders. * Strong leadership skills with a collaborative approach and commitment to delivering high-quality services. ## Description This is an excellent opportunity for an established infrastructure professional with strong networking expertise who enjoys combining hands-on technical work with operational oversight. Working within a small and collaborative technology team, you will help ensure the stability, security and performance of our network services, supporting colleagues across the organisation to deliver important public and charitable outcomes. In addition, you will provide functional leadership across infrastructure operations, taking ownership of service quality, monitoring workloads, overseeing ticket queues and driving issues through to resolution. This is an opportunity to use your technical expertise in an organisation where technology directly supports an important public mission. You'll join a supportive team environment and play a significant role in maintaining and improving critical services that enable our colleagues to deliver meaningful outcomes for the communities we serve., * Lead the day-to-day operation, maintenance and enhancement of network infrastructure services. * Monitor the health, performance and security of network environments, proactively identifying and resolving issues before they impact users. * Take ownership of infrastructure-related incidents, problems and service requests, ensuring tickets are managed effectively and resolved within agreed service levels. * Provide functional oversight of infrastructure support activities, helping to prioritise workloads and maintain high service standards. * Manage and support networking technologies including switches, routers, wireless networks, firewalls and connectivity services. * Contribute to infrastructure projects, upgrades and technology refresh programmes. * Work closely with suppliers and third-party support partners to ensure effective service delivery. * Support cyber security initiatives and ensure infrastructure services adhere to organisational policies and best practice. * Produce and maintain technical documentation, procedures and network diagrams. * Act as a senior technical escalation point for complex infrastructure issues. The Masterplan The British Museum is undertaking its biggest transformation since its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Infrastructure as Prompts: Creating Azure Infrastructure with AI Agents](https://www.wearedevelopers.com/videos/1533-infrastructure-as-prompts-creating-azure-infrastructure-with-ai-agents) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Modern Web Development with Nuxt3](https://www.wearedevelopers.com/videos/294-modern-web-development-with-nuxt3) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)