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# IT Operations Manager

- **Company:** Robert Half International Inc.
- **Location:** Salisbury, UK
- **Salary:** £90,000.0
- **Contract:** Temporary to permanent
- **Skills:** Backup Devices, Cloud Computing, Data Centers, Information Technology Operations, Cloud Services, Virtualization Technology, Information Technology, Network Server
- **Published:** August 29, 2026
- **Apply:** https://www.apply4u.co.uk/jobs/it-operations-manager/45460971

## About the Role

with strong experience in complex operational environments.EssentialProven experience leading IT operations, infrastructure and service delivery teamsStrong knowledge of enterprise infrastructure, networks, servers, storage, virtualisation, backups, cloud services and systems administrationExperience with ITIL-aligned incident, problem and change managementStrong supplier, risk and budget management experienceExcellent communication, analytical and problem-solving skillsAbility to translate technical issues into practical business outcomesDesirableExperience in healthcare, life sciences or another regulated environmentKnowledge of UK healthcare and compliance frameworks, including NHS, DSPT, GDPR, DPIA and Cyber Essentials PlusExperience in multi-site environmentsExposure to Microsoft D365 supportDegree in Computer Science or related fieldProject management and/or leadership qualificationOn offer Salary up to 90,000Hybrid working - office based in CorshamEnhanced annual leave package

## Description

networks, service delivery, cloud and data centre operations, service desk, platform support, and supplier performance.This role suits a strong operational leader with technical expertise, commercial awareness and a passion for service excellence.Key responsibilitiesLead, develop and mentor the IT Operations team across infrastructure, networks, service desk and supportOversee day-to-day IT operations, ensuring reliable, secure and resilient servicesManage incident, problem and change processes in line with ITIL principlesMonitor and improve service performance, including SLAs, KPIs and customer satisfactionSupport business-critical platforms, including D365 and other core systemsManage third-party vendors and service providers to meet delivery expectationsWork closely with business and technical stakeholders to align IT services with operational needsContribute to IT strategy, delivery planning, governance and continuous improvementAbout youYou're a confident, collaborative IT leader


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