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# Technical Support Engineer

- **Company:** Viasat, Inc.
- **Location:** San Francisco, CA, United States
- **Experience:** Expert
- **Salary:** $88,000.0 - $139,000.0
- **Contract:** Permanent contract
- **Skills:** Testing (Software), Linux, OSI Models, Network Configuration and Change Management, Red Hat Enterprise Linux, Ansible, Satcom, SC Clearance, Network Server, Cisco
- **Published:** August 29, 2026
- **Apply:** https://www.careerjet.com/job/us130574bf306290ba038a835cd861db75/eaa

## About the Role

* 5+ years' experience using RHEL, Ansible, Cisco
 * Proven experience operating and solving issues with SATCOM networks and terminals
 * Cisco or Linux certification
 * Security + certification
 * Experience operating and solving issues with SATCOM networks and terminals
 * Experience with Linux based servers
 * Demonstrated ability to work with IP/Network problems at all layers of OSI model
 * Ability to work an on-call rotation
 * Bachelor's degree in technical field or equivalent experience
 * US government position. US Citizenship required.
 * Active Secret Clearance or ability to obtain when administratively feasible
 * Ability to travel up to 50% both CONUS and OCONUS

## Description

Standard on-site support duties include CONUS and OCONUS installations, testing, training, and maintenance of all locations. This includes hardware, networking, and RF component maintenance and repair, software test and integration, as well as routine maintenance and configuration changes. This position is needed for supporting both current and future L-band system customers within the services group What you'll need, * Analyze system issues and perform corrective actions

 * Perform On-Site maintenance at each site as the need arises
 * Conduct training at various local and remote sites
 * Design and update training and operator manuals used by the customer
 * Perform remote maintenance and software updates
 * Operate and maintain customer and Viasat L-band Networks
 * Configure and update Network configuration changes
 * Software testing and integration, Build your best future with the Johnson Controls team! Who we are: Johnson Controls is global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine t…
 + 9 days ago


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