> Markdown version of [/jobs/ext/2288834-it-support-technician](https://www.wearedevelopers.com/jobs/ext/2288834-it-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Technician - **Company:** LifePoint Health, Inc. - **Location:** Price, UT, United States - **Experience:** Starter - **Salary:** $33,280.0 - $49,920.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Health Informatics, Cyber Security, Issue Tracking Systems, Microsoft Office, Network Architecture, Network Connections, Network Service, User Provisioning Software, Connectivity Problems, Information Technology, Laptops - **Published:** August 29, 2026 - **Apply:** https://www.careerjet.com/job/uscd5eea0633493863a8ce35be086c83e7/eaa ## About the Role High school diploma or equivalent required. Associate's degree in Information Technology, Computer Science, or related field preferred. * 1-2 years of experience in IT support, help desk, or desktop support environment preferred. * Healthcare IT experience preferred. * Familiarity with enterprise ITSM platforms, Active Directory, and desktop operating systems. * Strong customer service orientation with effective verbal and written communication skills. * Ability to diagnose and resolve hardware, software, and network connectivity issues. * Working knowledge of Windows desktop and laptop operating systems and Microsoft Office suite. * Ability to prioritize and manage multiple concurrent support requests in a fast-paced environment., Ability to work independently with minimal supervision and collaboratively as part of a team., Dinosaur Les Schwab Tire Center is seeking a skilled, hands-on problem solver to join our Price, UT shop as a full-time Experienced OTR Commercial Tire Technician and help get our … ## Description Castleview Hospital is part of , a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an IT Support Technician joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. How you'll contribute An IT Support Technician provides first-level technical support to internal customers across the facility, serving as the primary point of contact for hardware, software, and network service requests. This role manages incidents from initial intake through resolution or escalation, ensuring timely and effective support that enables clinical and operational workflows. The ITS Technician collaborates with the ITS Leader and cross-functional support staff to deliver reliable technology services in accordance with enterprise standards and regulatory requirements, and may also work in coordination with enterprise service desk resources as applicable. An IT Support Technician who excels in this role: * Serve as the first point of contact for IT support requests via phone, email, walk-up, and enterprise ITSM ticketing system. * Perform initial diagnosis and troubleshooting of hardware, software, network connectivity, and peripheral issues for end users. * Resolve incidents and fulfill service requests at first level per established service level agreements; escalate complex issues to appropriate support teams with thorough documentation. * Provide both on-site deskside support and remote/phone-based support to facility staff. * Provide first-level support for business and clinical applications, including ticket triage, basic troubleshooting, and escalation to appropriate support resources. * Assist end users with account access, password resets, and user provisioning in accordance with enterprise security policies. * Deliver basic end-user training on applications, equipment, and standard workflows as needed. * Install, configure, test, and maintain desktop and laptop computers, printers, mobile devices, and peripheral equipment in accordance with enterprise standards. * Perform minor hardware repairs, component replacements, and preventive maintenance. * Maintain accurate hardware and software inventory records. * Ensure all workstations and devices comply with enterprise security, configuration, and patching standards. * Document all incidents, service requests, and resolutions accurately in the enterprise ITSM platform. * Track recurring issues and communicate patterns to the ITS Leader; may also identify and propose process improvements to reduce incident volume. * May also contribute to knowledge base articles for common issues and standard operating procedures. * Support infrastructure projects as directed, including workstation deployments, office moves, and equipment refreshes. * May also assist with network infrastructure tasks as directed by the ITS Leader. * Participate in enterprise IT initiatives at the facility level, including system upgrades, security remediation, and technology refresh cycles; perform other duties as assigned. * Maintain compliance with all regulatory requirements (e.g., HIPAA, HITECH) in the handling of protected health information and technology systems. Follow enterprise change management, incident management, and information security processes. ## Related Videos - [Demystifying application networking in the cloud](https://www.wearedevelopers.com/videos/675-demystifying-application-networking-in-the-cloud) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) - [Your organization as a Graph](https://www.wearedevelopers.com/videos/2051-your-organization-as-a-graph) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [10 Highest Paying Jobs in Austria](https://www.wearedevelopers.com/magazine/268-10-highest-paying-jobs-in-austria)