> Markdown version of [/jobs/ext/2290612-college-work-study-program-help-desk-technician-job-in-memphis](https://www.wearedevelopers.com/jobs/ext/2290612-college-work-study-program-help-desk-technician-job-in-memphis). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# College Work Study Program (Help Desk Technician) job in Memphis

- **Company:** Tennessee Board of Regents
- **Location:** Memphis, TN, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Software Troubleshooting, Information Technology
- **Published:** August 29, 2026
- **Apply:** https://jobs.diversity.com/career/2469928/college-work-study-program-help-desk-technician-tennessee-tn-memphis

## About the Role

* Must be a registered student of Southwest Tennessee Community College.
 * Only students who are approved for Federal Work Study are qualified for this position.
 + If you have any questions regarding this requirement, please reach out to the Financial Aid Office.
 * Availability to work 10-20 hours per week, with a flexible schedule based on the needs of the IT Services department.

Knowledge, Skills, and Abilities

 * Knowledge of MS Word, PowerPoint, and Excel.
 * Excellent communication and interpersonal skills.
 * Strong problem-solving abilities and attention to detail.

## Description

We are seeking a tech-savvy and customer-oriented student to join our IT Services team as a Student Worker. In this role, you will support students, staff, and faculty at the Help Desk, while gaining valuable experience in troubleshooting and customer service. Prior experience with MS Word, PowerPoint, Excel, Remote Support, and Outlook., * Answer phone calls from students, staff, and faculty, log the call, and follow up to ensure the issue was resolved.

 * Assist with common technology issues, such as password resets and software troubleshooting.
 * Manage printers in the library, including maintenance and restocking paper and toner.
 * Perform light cleaning and ensure a tidy work environment.
 * Maintain dependability and punctuality for successful job performance.


## Related Videos

- [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com)
- [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents)
- [Claude, MCP and n8n, or: How to Automate Your Day with AI-powered Workflows](https://www.wearedevelopers.com/videos/2043-claude-mcp-and-n8n-or-how-to-automate-your-day-with-ai-powered-workflows)
- [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles)
- [From Tables to Graphs in Minutes: Supercharging Kusto Graph Analytics with AI-Powered Development](https://www.wearedevelopers.com/videos/1543-from-tables-to-graphs-in-minutes-supercharging-kusto-graph-analytics-with-ai-powered-development)

## Related Articles

- [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [Steps to Get a Software Engineer Internship](https://www.wearedevelopers.com/magazine/160-steps-to-get-a-software-engineer-internship)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)