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# Sr. IT Implementation Analyst

- **Company:** Smurfit Westrock
- **Location:** Atlanta, GA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Data Cleansing, Product Software Implementation Methods, Legacy Systems
- **Published:** August 29, 2026
- **Apply:** https://www.juju.com/job/00000000gpj81g

## About the Role

u2022 3+ years of implementing systems or experience in process change management in an operational

environment.

\u2022 Working knowledge of systems and processes of packing industry is desirable.

\u2022 Strong knowledge of ePS Packaging suite/Radius is preferred.

\u2022 Strong written, verbal communication, and presentation skills for both technical and non-technical

audiences.

\u2022 Effective leader of change.

\u2022 Must be able to travel up to 50% as required.

## Description

Implementation Analyst is a part of our Consumer NA IT team responsible for deploying the ePS

Packaging Suite software and associated programs needed to run production facilities.

This role will serve as a trusted partner, advisor and thought leader on the future state technology

landscape (ERP and legacy systems environment), and systems implementation.

This position will be part of the Implementation team responsible for successful implementation of new

systems and processes associated with the ERP modernization., u2022 Provide expert knowledge for modules of the ePS Packaging Suite (Radius) and associated valueadded

products forming the ERP standard template.

\u2022 Perform detailed discovery activity in coordination with implementation teams to support the rapid rollout.

\u2022 Document detailed requirements, identify and develop solutions, test, and document the solutions, and

provide clear guidance on plant requirements to the implementation teams.

\u2022 Proactively identify opportunities within current and upcoming technologies / software released to

enhance the user experience, process efficiency, and develop the application stack.

\u2022 Deliver system implementation activities across discovery, system walkthrough, design, training,

testing, cutover, and hypercare phases, ensuring alignment with business goals and timelines.

\u2022 Collaborate on data cleansing and migration efforts, working closely with Data Analysts.

\u2022 Evaluate and document system enhancement requests, partnering with stakeholders to assess fit

within the standard model and recommend best practices.

\u2022 Support change management and technology adoption, providing coaching and guidance.

\u2022 Monitor post-implementation performance, troubleshoot issues, and drive continuous improvement.


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