> Markdown version of [/jobs/ext/2291008-copy-overnight-shift-t1-noc-help-desk-tampa](https://www.wearedevelopers.com/jobs/ext/2291008-copy-overnight-shift-t1-noc-help-desk-tampa). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# COPY - Overnight Shift T1 NOC Help Desk - Tampa

- **Company:** Insight Global
- **Location:** Tampa, FL, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, IP Addressing, Network Troubleshooting, Linux Commands, Network Monitoring, Low Latency
- **Published:** August 29, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3369517858&tx=CT3432TYD&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* 2+ years of experience within a helpdesk environment
 * Good understanding of network troubleshooting to include connectivity and latency
 * Understanding of ports, protocols, IP addresses
 * Basic Windows and Linux commands
 * Excellent communication and customer service skills

## Description

An employer is looking for a NOC Help Desk candidate in the Tampa, FL, area. The candidate will be working in a NOC that doubles as a call/support center for their customer. This position focuses on tier 2 network troubleshooting support. The candidate will be responsible for working on any escalated tickets as well as network monitoring.


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