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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Technician - **Company:** Town of Coventry - **Location:** Coventry, RI, United States - **Experience:** Experienced - **Salary:** $55,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Web Content Management Systems, Windows Servers, Transmission Control Protocol (TCP), Virtual Local Area Networks, Wireless Networks, Sysadmin, Firewalls (Computer Science), Information Technology - **Published:** May 20, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=cfdd6ff527732754 ## About the Role Do you have experience in Teamwork?, Do you have a Associate's degree?, The Town of Coventry is seeking a motivated, detail-oriented IT Technician to join our technology team. This role is ideal for a versatile technical professional who enjoys a mix of hands-on infrastructure management, proactive system administration, and user support., * Education/Experience: An Associate's degree in Information Technology, Computer Science, or a related field; or 2+ years of professional experience in a technical support or junior sysadmin role. * Technical Proficiency: * Strong understanding of TCP/IP networking, VLANs, and hardware (switches, firewalls, and APs). * Hands-on experience managing Windows Server environments and Active Directory. * Familiarity with web content management systems (CMS). * Proficiency in Microsoft 365 administration and troubleshooting. * Soft Skills: * Exceptional problem-solving abilities and a "security-first" mindset. * Ability to explain technical concepts to non-technical staff clearly and patiently. * Strong organizational skills to manage multiple tickets and long-term projects simultaneously. * Ability to learn and be taught ## Description Reporting directly to the IT Director, the IT Technician will play a vital role in maintaining the integrity, availability and security of the Town's digital infrastructure while ensuring our staff has the tools they need to serve the community effectively., * Network & Infrastructure: Assist in the maintenance, troubleshooting, and optimization of the Town's wired and wireless networks. Monitor connectivity and hardware performance across multiple municipal sites. * System Administration: Manage and maintain a Windows Active Directory environment, including user account lifecycle management, Group Policy Objects (GPOs), and permissions. * Website Management: Perform regular updates, content management, and basic troubleshooting for the Town's official website to ensure accessibility and accuracy for residents. * Technical Support: Serve as the primary point of contact for help desk requests. Resolve hardware, software, and peripheral issues for Town employees with a focus on efficiency and professional communication. * Security & Compliance: Assist the IT Director in implementing security protocols and ensuring all systems adhere to best practices for data protection., This is a unique opportunity to work in a stable, community-focused environment where your work has a direct impact on public services. You will work in a collaborative setting with direct mentorship from the IT Director, providing a clear path for professional growth and skill development. ## Related Videos - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [This Is Not Your Father's .NET](https://www.wearedevelopers.com/videos/967-this-is-not-your-father-s-net) - [Hacking MSSQL on Cloud. All of them. 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