> Markdown version of [/jobs/ext/2293094-network-technician](https://www.wearedevelopers.com/jobs/ext/2293094-network-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Technician - **Company:** N.c. Department Of Information Technology (ncdit) - **Location:** United States (Remote available) - **Salary:** $52,812.0 - $79,217.0 - **Contract:** Permanent contract - **Skills:** Wireless LAN, Apple IOS, VoIP, Calendaring Software, Computer Networks, Local Area Networks, Wireless Access Point, Network Routers, Firewalls (Computer Science), Information Technology, Network Support, Cisco - **Published:** August 29, 2026 - **Apply:** https://www.dice.com/job-detail/be8d3271-8422-4658-a9e3-37cfd16520bf ## About the Role The following Management Preferences are not required, but applicants that possess these skills are preferred: * ITIL framework, A+, Network+ and/or MCDST certifications * LAN or inside horizontal wiring experience * Formal Cisco training, Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. High School or General Educational Development (GED) diploma and one year of IT experience; or an equivalent combination of education and experience. ## Description This position is part of the Network Support group within the DIT Service Support division. Primary duties involve providing service support for DIT offerings including WAN, LAN, WLAN, Security, and VoIP. This is a field position with a defined territory within the state. The employee will respond to incidents and requests generated by the Service Desk, NOC, network provisioning analysts, and management. Responsibilities include implementing requested changes, new installations, providing technical support, hardware and asset retirement, equipment configuration, problem resolution and analysis, and performing network and cabling assessments in accordance with established SLA guidelines. This position participates in a 247 on-call rotation. What you'll do: Collaborate with analysts and specialists to resolve incidents and problems. Work with analysts and specialists to perform requested changes. Install new equipment and infrastructure, which may include cabling, switches, patch panels, VoIP, firewalls, routers, and access points at customer locations. Ensure required tools, cables, and hardware are available for site visits. Coordinate with vendors for equipment implementation support. Consult with clients and arrange necessary site visits. Maintain standard approved IOS configurations. Perform hardware configuration updates as needed. Continue expanding knowledge of the services supported by the team. About the Division: The Department of Information Technology (DIT) is the IT solutions partner for the State of North Carolina, providing technology services to state agencies, local governments, and educational institutions. Services include hosting, network and security services, telecommunications, enterprise services such as email and calendaring, centralized mainframe services, managed client/server computing, and software and technical support. The NCDIT Service Delivery organization centrally provisions services offered by NCDIT, including data, voice, and video for the State and other authorized entities. The team designs, develops, and maintains the North Carolina Information Network (NCIN), the State's secure, multiprotocol, router-based WAN providing statewide communications to Executive Branch agencies and participating public entities. 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