> Markdown version of [/jobs/ext/2293463-desktop-administrator-l2](https://www.wearedevelopers.com/jobs/ext/2293463-desktop-administrator-l2). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # DESKTOP ADMINISTRATOR L2 - **Company:** Wipro Limited - **Location:** Riverwoods, IL, United States - **Experience:** Starter - **Salary:** $35,500.0 - $76,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Software Applications, VoIP, Desktop Computing, Network Security, Microsoft Office, Netsuite, Networking Basics, Os Ticket, Information Technology, Laptops - **Published:** August 29, 2026 - **Apply:** https://www.careerjet.com/job/us7583f3f0596a77d488b93e9ec0d67481/eaa ## About the Role * Working experience with IT hardware such as desktops, laptops, printers etc. * Basic networking knowledge * Professional level knowledge of MS Windows (Client and Server), MS Office, M365 and other typical desktop applications * Excellent communication skills, both verbal and written * Excellent command of English language, both oral and written, additional languages are a plus * Working knowledge of general IT related Business Administration Processes * Ability to create and maintain professional business relationships * Basic problem solving * Ability to meet deadlines and manage stress effectively in high-pressure situations * Ability to self-motivate with a positive attitude * Driven to develop new skills Education and Experience: * Completed IT apprenticeship or Bachelor degree in Computer Science or comparable experience / knowledge Mandatory Skills: Desktop Support . Experience: 1-3 Years . ## Description We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser's local storage. This includes cookies necessary for the website's operation. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website's performance, as well as cookies used to display content tailored to your interests. Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies. Modify Cookie Preferences Accept All Cookies Search Jobs, The IT Support Technician plays a crucial role in the global IT organisation by ensuring a high performance of the service and customer satisfaction in the function that is the face of IT. The IT Support Technician is part of the global IT Support and End User Services organisation and manages supports end users and their workplace equipment in their respective region. The IT Support Technician reports to the Regional Team Lead IT End User Support & Services. ͏ Major Responsibilities * Responding to tickets including initial triage * Ticket resolution based on Knowledge Base articles and Standard Work * Escalation of tickets as required as per Standard Work * Liaising with existing vendors * Installation, configuration and support to all hardware including laptops, desktops, printers, phones, macboook etc. * Installation, configuration and support to all software including Windows, Microsoft Office and other company applications * Support of company mobile devices * Management of Users and Groups in Active Directory * Tasks related to onboarding/offboarding of users * Basic troubleshooting of VOIP related issues * Basic support of telephony * Basic network troubleshooting * Contribution to activities supporting network security and compliance * Creation and review of knowledge base articles * End user training where relevant * Maintain an excellent level of customer service, NetSuite Administrator/Developer, Hybrid in Waukegan, IL We are seeking a NetSuite Administrator/Developer to support a NetSuite implementation and ongoing ERP application needs.… + 2 months ago + ## Related Videos - [The Deichmann RPA journey: Step by step with low-code automation to success](https://www.wearedevelopers.com/videos/1566-the-deichmann-rpa-journey-step-by-step-with-low-code-automation-to-success) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [RPA crash course for .Net developers – intro into the world of RPA from the perspective of a .Net developer](https://www.wearedevelopers.com/videos/271-rpa-crash-course-for-net-developers-intro-into-the-world-of-rpa-from-the-perspective-of-a-net-developer) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) ## Related Articles - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)