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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Specialist Field Technical Support - **Company:** Canadian Pacific Kansas City - **Location:** Saint Paul, MN, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Component-Based Software Engineering, Microsoft Software, SAP Plant Maintenance - **Published:** August 29, 2026 - **Apply:** https://jobs.localjobnetwork.com/apply/add/88177113/1 ## About the Role * High school diploma or equivalent * 10 years field experience in locomotive maintenance on GE and EMD locomotive fleets, in both mechanical and electrical * Proficiency in Microsoft Applications * SAP Plant Maintenance an asset * Strong coaching skills, with the ability to communicate both written and verbally in English and Spanish * Shift work and travel required, This is a safety sensitive position and a successful pre-employment medical assessment including physical, vision, hearing, and a negative company or regulated drug test is required. Post hire qualification drug testing may also be required. Background Investigation * Criminal history check * Education verification * Professional references * Driver's license verification and driving history * Social Security Number verification ## Description The Specialist, Field Technical Support is a hands-on technical leader who supports locomotive maintenance excellence across the network. Through coaching, mentoring, and on-the-job training, this role strengthens the technical capabilities of craft employees and apprentices while driving continuous improvement in safety, reliability, and performance., * Champion locomotive reliability by supporting proactive, predictive, and overhaul maintenance strategies across critical locomotive systems * Communicate and reinforce new maintenance standards, technical instructions, quality alerts, and repair processes to shop team. * Audit compliance with maintenance procedures, work scopes, and component repair standards to ensure consistency and quality * Provide hands-on technical support, coaching, and on-the-job training to facilitate program implementation and adoption of new technologies * Partner with Train & Engine (T&E) teams to investigate locomotive issues, identify root causes, and resolve operational challenges * Mentor apprentices, new hires, and craft employees through practical troubleshooting, failure analysis, and cross-functional training initiatives * Support the Reliability Team by identifying failure trends, providing field insights, and recommending locomotive and component improvements * Serve as a technical resource and subject matter expert, helping build workforce capability and a culture of continuous learning and improvement, Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer. ## Related Videos - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [How to Stop Choosing JavaScript Frameworks and Start Living](https://www.wearedevelopers.com/videos/118-how-to-stop-choosing-javascript-frameworks-and-start-living) - [Autism in Tech](https://www.wearedevelopers.com/videos/427-autism-in-tech) - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [Hands-on React Native: From Zero to Hero](https://www.wearedevelopers.com/videos/277-hands-on-react-native-from-zero-to-hero) - [ WeAreDevelopers LIVE - the weekly developer show with Chris Heilmann and Daniel Cranney](https://www.wearedevelopers.com/videos/1365-wearedevelopers-live-the-weekly-developer-show-with-chris-heilmann-and-daniel-cranney) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv)