> Markdown version of [/jobs/ext/2293489-end-user-computing-analyst](https://www.wearedevelopers.com/jobs/ext/2293489-end-user-computing-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # End User Computing Analyst - **Company:** TEKSYSTEMS INC. - **Location:** Merrill, WI, United States - **Experience:** Experienced - **Salary:** $41,600.0 - $52,000.0 - **Contract:** Temporary to permanent - **Skills:** Microsoft Windows, Active Directory, IMac, Microsoft Outlook, Inventory Management Software, Microsoft Office, Microsoft Software, System Center Configuration Manager, Productivity Software, User Environment Management, Tablet Computers, Peripherals, Information Technology, Laptops - **Published:** August 29, 2026 - **Apply:** https://jobs.localjobnetwork.com/apply/add/88169679/1 ## About the Role * 3+ years of experience in desktop support, endpoint support, or technical support roles. * Strong troubleshooting experience across hardware, software, and operating systems. * Experience supporting: * Windows 10/11 environments * Microsoft Office 365 * Active Directory * SCCM / Microsoft Endpoint Configuration Manager * Outlook and other Microsoft productivity tools * Experience with device deployments, hardware support, and end-user support. * Excellent customer service and communication skills. * Ability to prioritize multiple support requests and work effectively in a team environment. Preferred Qualifications * Associate degree in Information Technology or related field, or equivalent combination of education and experience. * Experience within the insurance industry. * Familiarity with IT asset management processes and best practices. Key Skills * Desktop Support * End-User Support * Troubleshooting * Windows 10/11 * Office 365 * SCCM * Active Directory * Hardware Support * Technical Support * Asset Management * Customer Service * Help Desk Support * Device Deployment What Makes You Successful * Strong problem-solving and analytical skills. * Ability to remain calm and professional in high-pressure situations. * Excellent communication and relationship-building abilities. * Self-motivated with a proactive approach to issue resolution. * Adaptable, collaborative, and eager to learn new technologies. If you're looking for a *stable, long-term contract opportunity* where you can apply your technical expertise, work directly with end users, and contribute to a strong IT support organization, we'd love to hear from you. *Job Type & Location*This is a Contract to Hire position based out of Merrill, WI. ## Description Desktop Support Technician (Long-Term Contract) *Hybrid Schedule: Onsite Tuesday, Wednesday & Thursday. Also need to be in on Monday or Friday.* Are you a customer-focused IT professional who enjoys solving technical challenges and making a direct impact on the end-user experience? We are seeking a *Desktop Support Technician* to join a collaborative IT team on a *long-term contract opportunity*. In this role, you will provide hands-on technical support, troubleshoot complex issues, and ensure employees have the technology they need to stay productive. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys working directly with end users, and wants to be part of a team that values service, innovation, and continuous improvement. What You'll Do * Deliver exceptional desktop support and break/fix services for end users. * Troubleshoot, track, and resolve hardware, software, and connectivity issues. * Manage and fulfill service requests, including installations, moves, adds, and changes (IMAC). * Provide Tier 2 support for a variety of end-user devices, including desktops, laptops, tablets, printers, and other peripherals. * Support Windows-based environments and Microsoft technologies, including Office 365. * Assist with device deployments, upgrades, and equipment refresh initiatives. * Maintain accurate documentation and communicate progress and resolutions to users and stakeholders. * Support IT asset management processes, including inventory tracking and lifecycle management. * Collaborate with internal IT teams to improve processes and deliver effective technology solutions. ## Related Videos - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)