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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior NOC Technician - **Company:** Cornerstone Defense - **Location:** Honolulu County, HI, United States - **Experience:** Expert - **Salary:** $60,000.0 - $80,000.0 - **Contract:** Permanent contract - **Skills:** JIRA, Configuration Management Databases, Cyber Security, Databases, Wavelength-Division Multiplexing, Network Monitoring, Network Service, Wide Area Networks, Network Routers, Juniper, Cisco, Servicenow - **Published:** August 29, 2026 - **Apply:** https://www.clearancejobs.com/jobs/9128530/senior-noc-technician ## About the Role * High school diploma or equivalent, plus 3-5 years of relevant experience. * DoD-8570 IAT Level II baseline certification (e.g., Security+ CE) by start date. * Ability to work in a 24/7 operational environment. * Experience in one or more: alarm surveillance, fault management, LAN/WAN maintenance, performance management. * Advanced knowledge in at least four of the following: + Routers + Switches + Crypto devices + DSN/DRSN + Video Services + Promina + Cisco + Juniper + MSPP + DWDM + Optical Switching o Moderate understanding of IP and transport network topologies Preferred: * Experience in tech control, cyber transport, or Telco NOC environments. * Familiarity with circuit actions and vendor coordination. ## Description Cornerstone Defense offers a very comprehensive benefits package including, but not limited to: Medical, Dental and Vision Plans * Generous PTO Policy * 401(k) * HSA and FSA options * Life and Disability Insurance * Tuition Reimbursement and Training * Perks at Work Discount Program * Referral Program * Leads Generation Program * CollegeAmerica 529 * Fitness Reimbursement Program * Travel Assistance * Norton Lifelock Benefit Solutions * Life Planning Financial & Legal Services *, The NOC Technician supports the Joint Fires Network (JFN) Operations Center, providing 24/7/365 network monitoring, incident management, fault analysis, and advanced technical troubleshooting across DISN infrastructure. This role requires strong technical acumen, operational discipline, and the ability to manage complex multi-layer network issues while coordinating with customers, service providers, leadership, and cross-functional teams., * Create, update, and manage incident tickets using ServiceNow ITSM+S and Jira; independently triage queue activity and provide guidance on critical tickets. * Monitor network events and alarms 24/7/365; proactively analyze faults, identify impacts, isolate issues, correlate data, and coordinate remediation. * Notify key stakeholders of network incidents, providing timely situational awareness and clear communication to leadership, customers, and O&M teams. * Support root-cause analysis and troubleshooting across routers, switches, crypto devices, and transport systems; coordinate component replacement and service-provider actions. * Restore network services, ensure SLA compliance, update the CMDB, reroute circuits, and maintain documentation throughout outages and service degradations. * Assist with training and oversight of Network Controllers; evaluate SOPs, tools, and training programs for improvement. * Provide advanced technical guidance and resolve multi-layer network issues spanning multiple NOCs and operational domains. * Support projects impacting future DISN/O&M operations and contribute technical insights to leadership. * Maintain and enhance centralized error databases for improved fault correlation and response efficiency. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Dev Digest 134 - Where pixels sing?](https://www.wearedevelopers.com/magazine/477-dev-digest-134-where-pixels-sing) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023)