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# Desktop Support Technician

- **Company:** TEKSYSTEMS INC.
- **Location:** San Francisco, CA, United States
- **Salary:** $39,520.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Desktop Computing, Issue Tracking Systems, Networking Basics, Remote Desktop Services, Software Deployment, Software Engineering, Peripherals, Laptops
- **Published:** August 29, 2026
- **Apply:** https://www.dice.com/job-detail/ce4a9fec-b03b-4195-96ed-f303bcd291e2

## About the Role

* Desktop Support experience
 * Windows 11 troubleshooting and support
 * End-user technical support experience
 * Strong customer service and communication skills

Preferred Qualifications

 * Experience providing both remote and on-site support
 * Experience supporting enterprise or corporate environments
 * Ability to work independently and manage multiple priorities
 * Familiarity with ticketing systems and IT support processes

## Description

* Provide on-site and remote desktop support to end users
 * Troubleshoot and resolve Windows 11 hardware and software issues
 * Support desktops, laptops, printers, peripherals, and basic network connectivity
 * Respond to service requests and technical incidents in a timely manner
 * Escalate complex technical issues when necessary
 * Document troubleshooting steps and resolutions accurately
 * Deliver outstanding customer service while supporting daily business operations
 * Assist users with workstation setup, software installations, and general IT support


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