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# CMDB Product Owner (ServiceNow)

- **Company:** Stellantis
- **Location:** Auburn Hills, MI, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Configuration Management Databases, ServiceNow IT Service Management, Information Technology, Servicenow
- **Published:** August 29, 2026
- **Apply:** https://jobs.localjobnetwork.com/apply/add/88185517/1

## About the Role

We are seeking an experienced CMDB Product Owner (ServiceNow) to lead the strategy, governance, and health of our Configuration Management Database (CMDB). The ideal candidate will have a minimum of 5 years of relevant experience and will be responsible for ensuring the accuracy, completeness, and reliability of the CMDB. This role requires a strategic thinker with strong leadership skills and a deep understanding of ServiceNow and IT Service Management (ITSM) best practices., * Bachelor's or Master's in Computer Science, IT or related field.

 * Minimum of 5 years' experience in managing a CMDB / CMS, alongside proven experience defining strategy and success metrics.
 * Strong knowledge of ServiceNow platform and CMDB module.
 * Proven experience in developing and implementing CMDB strategies and governance frameworks.
 * Excellent analytical, problem-solving, and decision-making skills.
 * Strong leadership and project management abilities.
 * Effective communication and interpersonal skills.
 * Ability to work independently and collaboratively in a global team environment.
 * NICE TO HAVE: Relevant certifications (e.g., ServiceNow Certified Implementation Specialist, ITIL).
 * NICE TO HAVE; Experience / certification with ServiceNow Discovery and Service Mapping would be a plus

## Description

* Develop and implement CMDB strategy, ensuring alignment with organizational goals and ITSM processes.
 * Establish and enforce CMDB governance policies and procedures.
 * Monitor and maintain the health of the CMDB, ensuring data accuracy, completeness, and reliability.
 * Collaborate with IT and business stakeholders to define and document CMDB requirements.
 * Lead CMDB audits and reconciliation activities to identify and resolve discrepancies.
 * Provide guidance and training to CMDB users and stakeholders.
 * Stay current with industry trends and best practices related to CMDB and ITSM.
 * Manage CMDB-related projects and initiatives, ensuring timely delivery and quality outcomes.
 * Develop and maintain CMDB dashboards and reports to provide visibility into CMDB health and performance.


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