> Markdown version of [/jobs/ext/2294464-digital-delivery-specialist](https://www.wearedevelopers.com/jobs/ext/2294464-digital-delivery-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Digital Delivery Specialist - **Company:** Orion Group - **Location:** Louisville, KY, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Business Process Modeling, Requirements Management, Retail Software, Software Deployment, Test Execution Engine - **Published:** August 29, 2026 - **Apply:** https://www.careerjet.com/job/uscd7e1c3efd232128331cd283186ad995/eaa ## About the Role * 8+ years' experience in business analysis, retail technology, POS, store operations, digital transformation, or downstream retail programs. * Strong understanding of business requirements management, functional analysis, process design, testing, deployment readiness and operational change management. * Experience working across Operations, Technology, Product, Support, Field Teams and external technology vendors to deliver business outcomes. * Experience with POS, loyalty, payments, retail operations, back-office systems or enterprise platforms is preferred; ability to quickly learn new business processes and technology landscapes is essential. * Business process expertise: can understand end-to-end store operations, identify business pain points, and translate operational needs into clear functional requirements and technology solutions. * Functional analysis: able to assess impacts across POS, loyalty, payments, pricing, back-office and integrated systems, while identifying dependencies, risks and downstream impacts. * Testing & validation: comfortable planning and executing UAT, regression, end-to-end and operational testing, with a focus on business outcomes and production readiness. * Deployment support: can coordinate across Operations, Technology, QA, Support and Field teams to ensure stores are ready for deployment, cutover and stabilization activities. * Comfort with ambiguity: can bring structure to evolving requirements, connect business and technology stakeholders, and proactively escalate risks, gaps or unclear ownership. ## Description * Act as the primary bridge between Operations and Technology, ensuring store operations requirements are clearly understood, prioritized and translated into effective technology solutions. * Partner with business stakeholders to gather, analyze and prioritize requirements across store operations, POS, loyalty, payments, pricing, inventory, reporting and back-office processes. * Conduct functional analysis across GK, PDI, verifone and related platforms, assessing business impacts, integration dependencies and downstream process implications. * Define and document business and functional requirements, working closely with Product, Technology and vendor teams to support solution design and delivery. * Support end-to-end business process design and improvement, ensuring solutions align with store operational needs and customer experience objectives. * Own business validation activities for technology releases, including test scenario creation, test execution, defect management and business readiness assessments. * Execute and coordinate end-to-end testing across critical store journeys, including transactions, loyalty, fuel operations, pricing, promotions, reporting and daily financial reconciliation. * Partner with QA, development and support teams to investigate defects, validate fixes and ensure issues are adequately resolved before production deployment. * Support release readiness and business signoff processes, ensuring solutions meet functional, operational and deployment requirements prior to go-live. * Assist with store deployments, pilots and cutovers, validating operational readiness and supporting successful implementation within live store environments. * Work closely with field teams during deployments and post-go-live stabilization, helping identify, troubleshoot and resolve operational issues. * Monitor business performance and operational outcomes following deployment, partnering with stakeholders to drive continuous improvement and adoption. * Coordinate across Operations, Technology, Support, Vendors and Field teams to ensure successful delivery of retail technology initiatives and operational change programs ## Related Videos - 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