> Markdown version of [/jobs/ext/2294587-military-and-veteran-senior-data-center-support-services-technician](https://www.wearedevelopers.com/jobs/ext/2294587-military-and-veteran-senior-data-center-support-services-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Military And Veteran Senior Data Center Support Services Technician - **Company:** Oracle - **Location:** Harwood, MD, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Unix, Command-Line Interface, Cloud Computing, Information Systems, Computer Networks, Data Centers, Linux, RAID, Networking Hardware, Operational Data Store, Oracle (Applications), Server Administration, Data Processing, Computer Networking Systems, Computer Network Operations, Cloud Platform System, Storage Technologies, Information Technology, Hardware Infrastructure - **Published:** August 29, 2026 - **Apply:** https://www.careerbuilder.com/job-details/us-military-and-veteran-senior-data-center-support-services-technician-harwood-nd--357a247c-6ce2-4579-98a5-6ea6f76cb0c7 ## About the Role * Knowledge of server/storage/network hardware systems and components. * Excellent time management skills. * Detail-oriented with excellent organizational skills. * Be a good team player. * Strong interest in learning new DC concepts and technology. * Dependable and trustworthy. * Able to work alone and as part of a team * Must be able to lift up to 50 lbs. * Able to climb a 9 ft ladder. * Strong verbal and written communication skills. * Shift schedule that rotates. Includes nights, weekends and holidays. * IT Hardware Concepts knowledge (RAID, Linux/Unix, CLI, etc.) * Good computer skills * Able to stand and walk for extended periods of time * Able to work 10-12 hour shifts * Any experience with mainstream ticketing systems is a plus * Willing to travel as required * Client experience is preferred, 5 years of experience in client-facing, direct customer support and service, data center, or related field experience, High School Diploma, General Educational Development, or equivalent AND 4 years of experience in client-facing, direct customer support and service, data center, or related field experience, Associate Degree in Computer Science, Information Technology, Data Center Operations or related field AND 3 years of experience in client-facing, direct customer support and service, data center, or related field experience. Job Skills: Same as prior level plus; Technical Leadership: Demonstrated ability to provide technical leadership and mentoring on complex projects. Incident Management and Response: Demonstrated ability to respond to and resolve incidents quickly to maintain business continuity. Cross-Functional/Team Collaboration: Demonstrated ability to collaborate across teams and regions to achieve shared business goals. IT Infrastructure/Server Trouble Shooting Experience: 3 years of experience in IT infrastructure, data center services, or server administration. Preferred Job Qualifications Education and/or Experience: 5 years of experience in client-facing, direct customer support and service, data center, or related field experience OR High School Diploma, General Educational Development, or equivalent AND 4 years of experience in client-facing, direct custome OR Associate Degree in Computer Science, Information Technology, Data Center Operations or related field AND 3 years of experience in client-facing, direct customer support and service, data center, or related field experience. Cloud Environment (Hyperscale) Experience : 3 years of experience in hyperscale cloud environments. Certifications: Data Center or Cloud Industry Certifications. Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc., Access Control, Artificial Intelligence (AI), Change Control, Cloud Computing, Communication Skills, Computer Science, Computer Storage Hardware, Cross-Functional, Customer Experience, Customer Relations, Customer Support/Service, Data Processing, Detail Oriented, Embedded Systems, Hardware Components, High School Diploma, Identify Issues, Incident Management, Incident Response, Information Technology & Information Systems, Lift/Move 50 Pounds, Linux Operating System, Mentoring, Network Operations Center, Network System Hardware, Network Systems, Organizational Skills, Presentation/Verbal Skills, RAID Storage, Standard Operating Procedures (SOP), Systems Administration/Management, Team Player, Technical Leadership, Time Management, United States Military, Unix Operating Systems, Willing to Travel, Writing Skills ## Description Identifies opportunities for others to replace or upgrade server components. Validates cabling, checking network environment build and connectivity is established. Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions. Trains advance fix and repair techniques that align with corporate objectives and adheres to standard operating procedures (SOPs) and method of procedures (MOPs) for operational Data Center Change Control processes. Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks., Note: This is a 24/7/365 position on-site and includes day/night shift, weekend and holiday work with occasional travel based on business requirements. 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