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# Senior Manager Network Control Group (L4)

- **Company:** Dhl Express (usa), Inc.
- **Location:** Erlanger, KY, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Network Control, Network Administration, Operational Data Store, Computer Network Operations, Performance Monitor, Network Optimization
- **Published:** August 29, 2026
- **Apply:** https://www.juju.com/job/00000000gpn3r9

## About the Role

+ Bachelor's degree in Logistics, Supply Chain Management, Aviation Management, or a related field.

 + 10+ years of experience in network operations, logistics, or a related field, with significant experience in the aviation industry.

 + Ability to work a variety of shifts within a 24 hour operation.

 + Travel >15%

## Description

Responsible for leading and optimizing the network operations to ensure maximum efficiency, cost-effectiveness, and compliance with industry regulations. This role involves strategic oversight, team leadership, and continuous improvement of the network operations, supporting the company's goals and enhancing overall performance., Strategic Network Management:

 + Develop and implement strategic plans for network operations to optimize routes, schedules, and capacity utilization

Operational Oversight:

 + Oversee day-to-day network operations to ensure smooth, efficient, and reliable transportation of goods and passengers

Team Leadership:

 + Lead and manage a team of network controllers and planners, providing direction, support, and professional development opportunities

Performance Monitoring:

 + Monitor key performance indicators (KPIs) related to network operations, such as on-time performance, capacity utilization, and cost efficiency

 + Identify areas for improvement and implement corrective actions

Data Analysis:

 + Analyze operational data to identify trends, inefficiencies, and opportunities for network optimization

 + Utilize data-driven insights to inform decision-making and strategic planning

Coordination:

 + Collaborate with other departments, including logistics, operations, customer service, and external partners, to ensure cohesive network operations and resolve any issues that arise

Compliance:

 + Ensure all network operations comply with aviation regulations, safety standards, and company policies

 + Stay updated on industry regulations and implement necessary changes to maintain compliance

Continuous Improvement:

 + Drive continuous improvement initiatives to enhance network performance, reduce costs, and improve service quality

 + Implement best practices and innovative solutions

Customer Focus:

 + Work closely with the customer service team to address customer concerns related to network operations and ensure high levels of customer satisfaction

Reporting:

 + Prepare and present detailed reports on network performance, strategic initiatives, and operational challenges to senior management


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