> Markdown version of [/jobs/ext/2294997-application-support-and-maintenance-manager](https://www.wearedevelopers.com/jobs/ext/2294997-application-support-and-maintenance-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Application Support and Maintenance Manager

- **Company:** Rbc Capital Markets
- **Location:** Minneapolis, MN, United States
- **Experience:** Experienced
- **Salary:** $90,000.0 - $140,000.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Site Reliability Engineering Practices, Enterprise Software Applications, Information Technology
- **Published:** August 29, 2026
- **Apply:** https://www.juju.com/job/00000000gpjood

## About the Role

Bachelor's degree or equivalent experience,

3-5 years' experience in a supervisory or team management role,

Effective and strong written and oral communication skills

Familiarity with IT Service Management and IT Risk Management

Nice to have:

Familiarity with SRE practices and leveraging AI tools and agents

Experience with app custodian activities around vulnerabilities, risk, and compliance

Knowledge and experience with disaster readiness and disaster recovery testing, Business Performance Management, Decision Making, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, IT Service Management (ITSM), IT Systems Management, Long Term Planning, Time Management, Bachelor Degree

## Description

Application Support, Maintenance, and Transformation Manager for Front Office Applications

The Application Support and Maintenance Manager is responsible for overseeing and organizing support and maintenance direct report / FTE team members on day-to-day support and long-term maintenance and SRE transformation activities and processes for trade/order entry applications that are part of a critical business service. The role will work closely with similar support and maintenance managers and team leads to develop and follow best practices, and ensure departmental objectives are met.

What you will do?

Manage and support the day-to-day support operations and longer timeline maintenance and SRE activities for Trading/Order Entry and Order Management applications, ensuring compliance with information technology risk and audit requirements and addressing system performance and technology currency issues. This may require additional effort with leading on night/weekend issues and activities.

Manage, resolve and communicate incidents and major issues within SLAs, working Support, Development and/or Business teams, where needed

Provide leadership and mentorship to direct report / FTE team members, coaching and enabling them for high performance; establish direction in alignment with departmental objectives and goals; ensure application support and maintenance processes are documented and followed.

End-to-end Ownership and custodianship of Trading and Order Management platforms, activities and processes

Leverage SRE practices, AI, and other skills and tools to identify and lead opportunities to improve productivity, operational processes, platform performance and business results to solve moderately complex issues related to application support and maintenance activities.

24x7 support and platform resilience leadership and oversight


## Related Videos

- [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post)
- [Edit Your Future: Queerverse Radical AI](https://www.wearedevelopers.com/videos/909-edit-your-future-queerverse-radical-ai)
- [Creating Europe's AI Moment – Now or Never](https://www.wearedevelopers.com/videos/100059-creating-europe-s-ai-moment-now-or-never)
- [SRE Methods In an Agency Environment](https://www.wearedevelopers.com/videos/348-sre-methods-in-an-agency-environment)
- [How to govern Vibe Coding for the Enterprise](https://www.wearedevelopers.com/videos/100290-how-to-govern-vibe-coding-for-the-enterprise)
- [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green)

## Related Articles

- [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager)
- [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts)
- [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer)
- [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons)
- [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)