> Markdown version of [/jobs/ext/2295096-project-manager-customer-engagement-accelerated-transformation](https://www.wearedevelopers.com/jobs/ext/2295096-project-manager-customer-engagement-accelerated-transformation). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Project Manager - Customer Engagement, Accelerated Transformation - **Company:** McKesson - **Location:** Richmond, VA, United States - **Experience:** Expert - **Salary:** $107,300.0 - $178,800.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Agile Methodology, Microsoft PowerPoint, Functional Dependencies, Gsuite - **Published:** August 29, 2026 - **Apply:** https://mckesson.wd3.myworkdayjobs.com/en-US/External_Careers/job/USA-VA-Richmond/Project-Manager---Customer-Engagement--Accelerated-Transformation_JR0152622 ## About the Role The ideal candidate is a proactive, business-oriented project manager who can bring structure to complex, fast-moving work, translate separation impacts into clear action plans, and ensure customer-related dependencies, decisions, and communications are visible, coordinated, and executed on time. This role requires strong stakeholder management, disciplined follow-through, and the ability to communicate clearly with both project teams and senior leaders., * Bachelor's degree or equivalent * 5+ years of project management experience * Demonstrated ability to manage complex, cross-functional project plans, dependencies, risks, issues, decisions, and deliverables in a matrixed environment. * Excellent written and verbal communication skills, with the ability to synthesize complex inputs into clear action plans, executive summaries, meeting notes, and stakeholder updates. Preferred Qualifications: * 8+ years of project management experience * Strong understanding of customer-facing business processes and the ability to anticipate how operational, system, contractual, or communication changes may affect customers and internal support teams * Experience supporting separation, M&A, or large-scale transformation initiatives. * PMP, Agile, or Six Sigma certification * Advanced proficiency in Microsoft 365 and Google Workspace * Proven ability to lead in a matrixed environment and navigate ambiguity ## Description * Lead cross-functional efforts to identify, document, and validate customer impacts resulting from the separation, including customer-facing process, system, contract, billing, communications, and support considerations. * Build and maintain integrated project plans, trackers, decision logs, risk logs, and dependency maps for customer-related separation activities across business and functional workstreams. * Coordinate and track business asks related to customer readiness, including data requests, decision needs, customer lists, communication inputs, approvals, and functional dependencies required to support separation milestones. * Facilitate working sessions with Sales, Customer Experience, Operations, Legal, Finance, IT, Communications, and other business partners to gather inputs, align on actions, confirm ownership, and drive timely resolution of open items. * Partner with Communications, Sales, Legal, and business owners to coordinate customer messaging needs, review cycles, approval timelines, audience segmentation, and readiness materials. * Proactively identify risks, issues, blockers, and unmade decisions that could affect customer readiness or experience; escalate concerns with clear recommendations and proposed next steps. * Prepare concise, leadership-ready updates, dashboards, and summary materials that communicate progress, key decisions, risks, dependencies, and next steps across the customer engagement workstream. * Maintain strong follow-through on action items, owners, due dates, and dependencies to ensure customer-facing deliverables remain on track through separation planning and execution. We're Looking for Someone Who: * Thinks strategically and executes precisely - Connects business needs with operational realities and translates complex challenges into actionable plans * Influences with clarity - Communicates effectively across all levels (executive to working teams), driving alignment and sustained momentum * Is a compelling storyteller - Builds visually engaging and executive-ready PowerPoint decks that clearly communicate strategy, progress, and impact to drive buy-in and decision-making * Is curious and resourceful - Asks thoughtful questions, explores new ideas, and thrives in ambiguity * Acts with urgency - Moves projects forward despite obstacles, staying focused on outcomes ## Related Videos - [ShapeShift: Reinventing Agile for a B2B SaaS Scale-Up](https://www.wearedevelopers.com/videos/1655-shapeshift-reinventing-agile-for-a-b2b-saas-scale-up) - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [From Punch Cards to AI-assisted Development](https://www.wearedevelopers.com/videos/611-from-punch-cards-to-ai-assisted-development) - [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age) - [WeAreDevelopers LIVE - Smoover - Who's Best at DevRel?](https://www.wearedevelopers.com/videos/1901-wearedevelopers-live-smoover-who-s-best-at-devrel) ## Related Articles - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Should Tech Managers Be Developers First? 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