> Markdown version of [/jobs/ext/2295227-it-support-specialist](https://www.wearedevelopers.com/jobs/ext/2295227-it-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Specialist - **Company:** HDR, Inc. - **Location:** San Diego, CA, United States - **Salary:** $47,736.0 - $68,203.0 - **Contract:** Temporary contract - **Skills:** Microsoft Windows, AutoCAD, Software Applications, MicroStation, ProjectWise, Enterprise Software Applications, Peripherals, Information Technology, Network Server - **Published:** August 29, 2026 - **Apply:** https://jobs.localjobnetwork.com/apply/add/88170025/1 ## About the Role Knowledge of MicroStation, AutoCAD, ProjectWise and/or GIS * This position may include travel * Working knowledge of Windows 11/M365 * Knowledge of A&E Industry * Associate's degree in Computer Science/MIS-related area or equivalent work experience * A valid driver's license is required for this position, * Associate's degree in Computer Science/MIS-related area or equivalent work experience * A minimum of 1 year of experience in technical support of PC, networks and servers * Excellent working knowledge of personal computer and peripherals * Experience in systems operations and maintenance * Working knowledge of Windows 7/10/365 and Windows 2003/2008/2012 Server. * Working knowledge of Microsoft Office applications * Excellent client service, interpersonal and communication skills * Self-starter able to handle multiple tasks and deadlines with minimal supervision * Schedule & Presence: This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday. Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity., If you are required to drive for us, we require a valid driver's license and compliance with our vehicle policy. ## Description In the role of IT Support Specialist, we'll count on you to: * Apply technology to address business needs and constraints * Assist staff to achieve efficient and effective use of computing technology and maximize utilization of computer resources * Combine a breadth of IT technical expertise with an overriding concern and urgency for excellent customer service * Participate in enterprise-wide IT projects and initiatives * Diagnose system hardware, software, and operator problems * Provide advanced troubleshooting on complicated IT issues * Provide support for software applications * Provide desk side training upon request for enterprise applications * Request hardware and software through the requisition system as directed by their supervisor * Provide hardware support, printer and printing support * Assist the IT Support team with the inventory management of desktops, laptops, printers, and other personal hardware assets * Assist the IT Support team with software inventory where required * Provide local office coordination and communication of technical support topics/issues of interest * Understand client business needs and effectively match client business needs to technology solutions to implement desired solutions * Work with Systems Administrators in performing IT infrastructure processes and procedures assigned to the team. * Perform other duties as needed ## Related Videos - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [WebAssembly Revolution: Elevating JavaScript's Reach and Performance](https://www.wearedevelopers.com/videos/1149-webassembly-revolution-elevating-javascript-s-reach-and-performance) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) - [Agile work at CARIAD – Creating a customer web application for controlling the vehicle ](https://www.wearedevelopers.com/videos/200-agile-work-at-cariad-creating-a-customer-web-application-for-controlling-the-vehicle) ## Related Articles - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers)