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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Salesforce Sr. Marketing Cloud Administrator - **Company:** Maxima Technologies, Llc - **Location:** United States (Remote available) - **Experience:** Expert - **Contract:** Temporary to permanent - **Skills:** A/B Testing, Data Analysis, Data Loss, Electronic Mailing, Email Management, Intelligence Analysis, Local Security Policy, Release Management, Cloud Services, Salesforce.Com, SQL Databases, Information Technology, Performance Monitor, Api Management, Marketing Cloud, User Accounts - **Published:** May 15, 2026 - **Apply:** https://www.dice.com/job-detail/113bccca-64f0-4c26-930e-0d298ef80301 ## About the Role * Hands-on experience administering Salesforce Marketing Cloud (Email Studio, Journey Builder, Automation Studio, Contact Builder) * Strong understanding of AMPscript, SQL, and SFMC data extension architecture * Experience with Marketing Cloud Connect and Salesforce CRM integration (Sales Cloud / Service Cloud) * Knowledge of email deliverability best practices, CAN-SPAM, GDPR, and CCPA compliance * Ability to troubleshoot complex platform, journey, and integration issues independently * Effectively manage multiple ongoing assignments in a fast-paced and fluid environment * Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders * An innovative thinker and creative problem solver with a proactive approach to platform health ## Description * We will be moving from Marketing Cloud to Marketing Cloud Next so the expectation is for this person to be capable of driving this config/code updates * Experience with Salesforce Core Flow, as that is the future of Marketing Cloud Next * Any Data Cloud experience would be a plus, as that is the future of Marketing Cloud Next * This has the potential for a contract to hire position * Business Unit: , 40 hours of work a week Corporate - Spa Function: Location: POSITION SUMMARY Information Technology Remote The Salesforce Marketing Cloud Administrator will work in a fast-paced environment with an inspired and talented team. This role is responsible for the day-to-day administration, optimization, and support of the Salesforce Marketing Cloud (SFMC) platform at Jacuzzi, including Email Studio, Journey Builder, Automation Studio, Contact Builder, and Mobile Studio. The Administrator will serve as a primary technical resource across marketing operations, ensuring platform health, campaign execution, and seamless integration with Salesforce CRM. Overall, the Salesforce Marketing Cloud Administrator will be responsible for: * Platform Administration & Org Health * Email Management * Journey Management * Reporting & Analytics * Troubleshooting & Issue Resolution * Support & Training RESPONSIBILITIES Platform Administration & Org Health * Administer and maintain the Salesforce Marketing Cloud environment including Email Studio, Journey Builder, Automation Studio, Contact Builder, and Mobile Studio * Manage user accounts, roles, permissions, and security settings within SFMC * Monitor platform health, data extensions, and integration performance * Implement proactive monitoring measures to understand and alert on the health of active journeys before issues impact customers * Clean up org structure, enforce best practices, and ensure consistent naming conventions across all assets, journeys, and data extensions * Coordinate and apply Salesforce Marketing Cloud platform updates as part of the release management cycle Email Management * Manage, update, and optimize email templates and sends across all active Marketing Cloud campaigns * Build, test, and deploy triggered and batch email sends ensuring proper personalization and audience targeting * Troubleshoot email delivery issues, bounce-back management, and sender reputation/deliverability concerns * Maintain email suppression lists and ensure compliance with CAN-SPAM, GDPR, and CCPA regulations Journey Management * Manage and update customer journeys in Journey Builder for Leads and IoT connected customer workflows * Assist with the decommissioning and retirement of legacy JLB journeys, ensuring clean handoffs and no data loss * Design and maintain journey entry sources, decision splits, wait steps, and exit criteria * Develop and maintain AMPscript, SQL queries, and automation workflows supporting journey logic Reporting & Analytics * Assist in building and maintaining reports and dashboards for email sends, views, open rates, click-throughs, and bounce-backs * Provide actionable insights on Marketing Cloud KPIs to support marketing and leadership decisions * Support A/B testing strategies and recommend optimizations based on campaign performance data * Leverage SFMC Analytics Builder and Intelligence Reports for ongoing campaign monitoring Troubleshooting & Issue Resolution * Serve as a primary resource for diagnosing and resolving Marketing Cloud related issues across journeys, sends, and integrations * Establish proactive health checks and alerting to identify journey failures, data issues, or send anomalies before they escalate * Manage the Marketing Cloud Connect integration between SFMC and Salesforce CRM (Sales/Service Cloud) * Build and maintain data feeds, imports, and API integrations with third-party platforms Support & Training * Provide day-to-day support to marketing users and stakeholders on SFMC tools and best practices * Develop training documentation, user guides, and run enablement sessions for marketing team members * Collaborate with the broader Salesforce IT team on cross-cloud data architecture and synchronization KNOWLEDGE, SKILLS AND ABILITIES ## Related Videos - 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