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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Manager, IT - **Company:** Loews Hotel - **Location:** Miami Beach, FL, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Business Software, Dynamic Host Configuration Protocol, Domain Name System (DNS), IT Management, Networking Hardware, Wide Area Networks, Computer Networking Systems, Computer Equipment, Information Technology, Network Server - **Published:** August 29, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18133844?backUrl=%2Fcareer%2F18133844%2FManager-It-Florida-Miami-Beach ## About the Role * Knowledge of Desktop Hardware and Software Installation and Configuration * Knowledge of Networking systems to include hubs, switches, DHCP and DNS. * Knowledge PMS and related interfaces * Knowledge of Retail and F&B POS Systems Preferred Qualifications * Hand on experience with Mobile Device Support and Management Education and Experience * Two year College Degree * Two years related work experience ## Description Maintain hotel information technology systems, hardware, and infrastructure and provide staff direction and supervision. Manage all aspects of the day-to-day operations at assigned locations while ensuring the efficient operation, availability, and security of all user endpoints, servers, printers, UPS devices, network devices, and telephony infrastructure. Essential Functions and Responsibilities * Assign, manage, and perform tasks necessary to ensure the efficient operation, availability, and security of all hardware and software endpoints, servers, printers, UPS devices, network devices, and telephony infrastructure. * Ensure monitoring, analysis, troubleshooting, and corrective actions for O/S and application patching and anti-virus protection updates to all property user endpoints and servers. * Provide support for data and telephony device connectivity to an enterprise local and wide area network. * Maintain an accurate, up-to-date inventory of all hardware, software, and licenses. * Perform local systems backup, ensuring all critical data is transferred to backup servers without errors or omissions. Maintains current system images of all server-level endpoints. Perform restoration on local servers to ensure data is protected and functional. * Provide support for hotel business technologies to include POS, High-Speed Internet, FTG/VOD, Telephony, and PMS interfaces. Ensure maximum uptime of all equipment and services. * Maintain cleanliness and excellent condition of equipment, MDF, IDFs, and work areas. * Partner with Local IT Director, Regional IT Leadership and Corporate IT Teams - Planning and coordination of all IT projects, preventive maintenance, and system upgrades. * Review of IT Operating and Capital Budgets. * Provisioning of user roles, rights, and access to business applications. * IT Equipment Disposal. * Ensure compliance with all Corporate Policies & Procedures and legal requirements related to Hardware & software installation, use, and licensing agreements. General * Respond to administrative requests and responsibilities in a timely manner * Demonstrate a proactive approach towards work activities * Ability to work flexible schedule to include weekends and holidays * 24X7 availability in the event of a critical systems failure having an impact on hotel revenue or guest service ## Related Videos - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [Kubernetes Security - Challenge and Opportunity](https://www.wearedevelopers.com/videos/412-kubernetes-security-challenge-and-opportunity) - [Open Source: The Engine of Innovation in the Digital Age](https://www.wearedevelopers.com/videos/1103-open-source-the-engine-of-innovation-in-the-digital-age) - [Engineering/Manager Pendulum: Generating compound interest on your career](https://www.wearedevelopers.com/videos/100348-engineering-manager-pendulum-generating-compound-interest-on-your-career) - [tRPC: API schemas are pure overhead](https://www.wearedevelopers.com/videos/796-trpc-api-schemas-are-pure-overhead) - [The Future of Open Source](https://www.wearedevelopers.com/videos/1124-the-future-of-open-source) ## Related Articles - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Should Tech Managers Be Developers First? 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