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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # GIS Support Services Supervisor - **Company:** Inc Washington - **Location:** Tumwater, WA, United States (Remote available) - **Experience:** Expert - **Salary:** $85,800.0 - $115,416.0 - **Contract:** Permanent contract - **Skills:** Geographic Information Systems, ArcGIS (Software), ArcGIS Servers, Databases, System Configuration, Data Integration, Extract Transform Load (ETL), Data Mining, Relational Databases, Decision Support Systems, GIS Applications, Python (Programming Language), PostgreSQL, Microsoft SQL Server, PostGIS, Standard Sql, SAP Security, Spatial Data Infrastructures, SQL Databases, Web Services, Esri GIS (Software), Enterprise Portal, Web Content, Data Management - **Published:** August 29, 2026 - **Apply:** https://www.dice.com/job-detail/0463cd77-c9f4-494e-9d1c-c203419c35d1 ## About the Role * Professional level relevant GIS analyst/specialist work experience providing GIS products and services to business groups within an enterprise environment. * Proven ability to elicit business needs for GIS solutions, determine appropriate platforms, technologies, data sources, and products, and document solution specifications. * Demonstrated professional level knowledge of cartography and spatial analysis principles. ESRI GIS Technology and Geospatial Data * Demonstrated professional level experience applying ESRI's geospatial technologies to meet enterprise and business unit level business needs, trouble shoot and research technical GIS problems and teach others about the GIS concepts and principles needed to properly apply GIS tools. Enterprise GIS Portal Administration * Demonstrated professional experience working with ESRI's Enterprise Portal, ArcGIS Online, and other web/cloud SaaS product technologies to develop, manage, and publish web services as a professional, enterprise level public agency. Geospatial Data Concepts and Cartographic Principles * GIS training /coursework covering geospatial data management, spatial analysis, cartography, or geospatial data science concepts. Technical Guidance and Instruction * Demonstrated professional level technical writing and presentation skills. The ability to "sell" GIS services and solutions to internal and external stakeholders through demonstrations and public speaking. Customer Service & Relationship Management * Demonstrated experience maintaining positive relationships with customers and coworkers, both technical and non-technical. Growth Mindset and Service-Oriented * Actively demonstrates a commitment to learning and growth. * Takes action to meet the needs of others. It is preferred that qualified candidates also demonstrate/have: * Business Workflow and Requirements Analysis: Ability to translate vague business problems into technical geospatial requirements. Able to map "as-is" processes and to design and specify the "to-be" GIS solution. * Project Management: Skilled in establishing measurable task and performance goals, monitoring workflows and ensuring high quality results within given timelines. * Staff Management and Development: Experience supervising a technical team, including performance management, strategic planning, and coaching. Ability to lead others to adapt to new technologies and procedures while maintaining positive attitudes. * Linear Referencing System Experience: Working knowledge of GIS-based Linear Referencing System (LRS) data and uses. * Database Management: Professional experience with relational database systems and data extraction tools and techniques., Linear Referencing System (LRS) Experience: Please select the option that best describes your experience working with GIS-based Linear Referencing Systems (LRS). * I have extensive professional experience developing, maintaining, or administering GIS-based Linear Referencing Systems supporting transportation or infrastructure programs. * I have regularly used GIS-based LRS data to support analysis, mapping, or transportation business processes. * I have limited experience working with GIS-based Linear Referencing Systems. * I have little or no experience with GIS-based Linear Referencing Systems. 17 Database Management: Please select the option that best describes your experience working with relational databases and GIS data management. * I have extensive professional experience designing, administering, querying, and maintaining relational databases and GIS data using SQL or other data extraction tools. * I have regularly worked with relational databases, SQL queries, or GIS data management to support business operations. * I have limited experience working with databases or data extraction tools. * I have little or no experience working with relational databases. 18 Which database/data management technologies have you used professionally? (Select all that apply) * Microsoft SQL Server * PostgreSQL/PostGIS * SQL * Python for data management * ETL or other data integration/transformation tools * Other relational database systems * None of the above 19 Please select the response that best describes your highest level of completed education. * I have a master's degree or higher. * I have a bachelor's degree. * I have an associate's degree. * I have a high school diploma or equivalent. * None of the above 20 If you indicated completion of a degree, please list your degree and field of study. Otherwise, enter N/A. 21 ## Description WSDOT is seeking a strategic and technically skilled journey level IT Business Analyst to serve as the Geographic Information Systems (GIS) Support Services Supervisor. In this role, you will lead the delivery, administration, and advancement of enterprise GIS services that support the agency's mission to provide safe, reliable, and cost-effective transportation solutions across Washington State. The GIS Support Services Supervisor will also provide technical leadership and consultation to implement complex, mission-critical GIS applications, spatial data management, enterprise GIS resources, and innovative geospatial solutions while supervising a team of GIS professionals. This position plays a key role in supporting transportation planning, roadway operations, safety, asset management, and decision-making by delivering reliable GIS technologies and services to WSDOT staff, partner agencies, and the traveling public. What to Expect The Multimodal Planning and Data Division's GIS and Roadway Data Office provides enterprise GIS services that support transportation planning, engineering, maintenance, operations, and data-driven decision making throughout WSDOT. The GIS Services Team administers the agency's ArcGIS Enterprise Portal and ArcGIS Online environments, provides GIS software support, technical consulting, spatial analysis, training, custom cartography, and web-based mapping solutions. Among the varied range of responsibilities held within this role, the GIS Support Services Supervisor will: * Supervise professional IT GIS technology specialists to deliver GIS helpdesk, web GIS system administration, and GIS technology training services to staff agency wide. * Direct web-based geospatial technology configuration and customization, custom GIS project and product consultation and development, and the development of or access to adult learning resources about GIS technology. * Provide advanced GIS technology business analysis and solution consultation. * Direct administration of the agency's web-based GIS technology and technical processes to enable geospatial web content to meet business needs. * Be responsible for cartographic product development and management. * Provide Emergency Operations Center (EOC) support; and provide active membership/participation to the WSDOT Incident Management Team (IMT). * Serve in assigned Command and General Staff positions in applicable WSDOT EOC's, including responding with little or no notice to a disaster or major incident., * In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Information on other compensation types for non-represented positions can be found in of the Washington Administrative Code. * This position offers flexible/hybrid remote work options. * WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit ;/li>, We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs. Read about our benefits: The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time. Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits. Insurance Benefits Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state. Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts. To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs. Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses. Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction. The Washington State Employee Assistance Program promotes the health and well-being of employees. Retirement and Deferred Compensation State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site. Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options. Social Security All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system. Public Service Loan Forgiveness If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program. Holidays Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year. Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information. Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday., GIS Business Analysis: Please select the option that best describes your experience analyzing business needs and developing GIS solutions within an enterprise environment. * I have independently led enterprise-level GIS business analysis efforts, elicited business requirements, developed solution specifications, and delivered GIS products supporting multiple business units. * I have analyzed business needs, recommended GIS solutions, and developed GIS products or services for one or more business groups. * I have assisted with GIS business analysis, requirements gathering, or GIS solution development under the guidance of others. * I have little or no experience performing GIS business analysis. 02 Please briefly describe your experience analyzing business requirements and recommending GIS solutions. Include the size and scope of the organization or project, and the business areas supported. If you do not have this experience, please enter N/A. 03 ESRI GIS Technology & Geospatial Data: Please select the option that best describes your experience using ESRI GIS technologies to support enterprise business needs. * I have served as a technical lead or subject matter expert administering and supporting enterprise ESRI GIS technologies, troubleshooting complex issues, developing GIS solutions, and training users for multiple business groups across the enterprise. * I have professionally used ESRI GIS technologies to configure applications, perform spatial analysis, and troubleshoot issues to support multiple business operations and groups. * I have used ESRI GIS software to perform mapping or spatial analysis with limited responsibility for enterprise support. * I have little or no experience using ESRI GIS technologies to support more than one business group. 04 Which ESRI technologies have you used professionally? (Select all that apply) * ArcGIS Enterprise * ArcGIS Online * ArcGIS Pro * ArcGIS Server * Experience Builder * Survey123 * Field Maps * Dashboards * Hub * StoryMaps * ModelBuilder * Python/ArcPy * None of the above 05 Enterprise GIS Portal Administration: Please select the option that best describes your experience administering enterprise GIS environments. * I have independently administered enterprise ArcGIS environments, including ArcGIS Enterprise, ArcGIS Online, web services, user security, content management, and system configuration. * I have regularly supported or administered ArcGIS Enterprise or ArcGIS Online, including publishing services and managing users or content. * I have worked within ArcGIS Enterprise or ArcGIS Online but had limited administration responsibilities. * I have little or no experience administering ArcGIS Enterprise or ArcGIS Online. 06 Please briefly describe your experience administering ArcGIS Enterprise, ArcGIS Online, or other web/cloud GIS platforms. Include the size of the organization or user base, the environments you supported, your responsibilities, and the services you managed. If you do not have this experience, please enter N/A. 07 Geospatial Data Concepts & Cartographic Principles: Please select the option that best describes your knowledge of geospatial data management, cartography, and spatial analysis. * I have advanced professional knowledge and regularly apply cartographic principles, spatial analysis, and geospatial data management to support enterprise GIS solutions. * I have professional experience applying cartographic principles and spatial analysis in GIS projects. * I have completed coursework or have limited practical experience with cartography and spatial analysis. * I have little or no knowledge of geospatial data management or cartographic principles. 08 Have you completed formal coursework or professional training related to geospatial data management, cartography, spatial analysis, or geospatial data science? * Yes * No 09 Technical Guidance & Instruction: Please select the option that best describes your experience providing technical guidance, presentations, or training. * I have developed and delivered new technical trainings, written original technical documentation, presented complex GIS concepts to diverse audiences, and served as a recognized technical resource. * I have regularly updated technical documentation, provided delivered prepared trainings, or presented technical information to users or stakeholders. * I have occasionally prepared or updated documentation or delivered technical presentations. * I have little or no experience providing technical instruction or presentations. 10 Please briefly describe your experience developing technical documentation, delivering training, or presenting GIS concepts. Include the audience size, and positions or groups supported. If you do not have this experience, please enter N/A. 11 Business Workflow & Requirements Analysis: Please select the option that best describes your experience translating business processes into GIS solutions. * I have independently analyzed complex business workflows, documented current and future state processes, and developed GIS solution requirements for enterprise implementations. * I have analyzed workflows, gathered requirements, and contributed to GIS solution design. * I have participated in workflow analysis or requirements gathering under the direction of others. * I have little or no experience with workflow analysis or GIS requirements development. 12 Project Management: Please select the option that best describes your experience managing technical projects. * I have independently managed multiple complex technical projects involving budgets, schedules, staff, and stakeholders while consistently delivering successful outcomes. * I have managed technical projects, coordinated project tasks, and monitored schedules and deliverables. * I have assisted with project coordination or task management. * I have little or no experience managing projects. 13 Please briefly describe your experience managing technical projects. Include the project size or budget (if applicable), number of staff or stakeholders involved, and your responsibilities. If you do not have this experience, please enter N/A. 14 Staff Management & Development: Please select the option that best describes your experience supervising technical staff. * I have supervised professional technical teams, conducted performance management, coached employees, planned workloads, and led organizational or technology changes. * I have supervised or led employees and provided coaching, performance feedback, and work assignments. * I have served as a technical lead or mentor without formal supervisory responsibility. * I have little or no experience supervising employees. 15 Please briefly describe your experience supervising or leading technical staff. Include the number and positions of employees supervised. 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