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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Windows Endpoint Engineer, Senior - **Company:** LCG, Inc. - **Location:** Bethesda, MD, United States - **Experience:** Expert - **Salary:** $100,000.0 - $125,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, CompTIA Security+, Distributed Systems, Software Deployment, Windows Desktop, Enterprise Software Applications, Microsoft InTune, Information Technology - **Published:** August 29, 2026 - **Apply:** https://jobs.localjobnetwork.com/apply/add/88172628/1 ## About the Role * Education: Bachelor's degree in Information Technology, Computer Science, or a related field required; equivalent combination of education and relevant experience may be considered. * Experience: Minimum of 3-5 years of experience in Windows-based endpoint administration, desktop engineering, or systems management within a medium to large enterprise environment. + 3+ years of experience with Ivanti products and solutions. + 1+ years of experience with Intune products and solutions + 2 - 3+ years of experience with BigFix products and solutions. * Certifications: + CompTIA Security+ (required) + Microsoft 365 Certified: Endpoint Administrator Associate (nice to have) * Hands-on experience providing mentorship and training. * Demonstrated expertise in troubleshooting Windows operating systems and executing software patching to ensure system stability and security. * Experienced in performing server patching and updates to maintain optimal performance and compliance across environments. (preferred) * Excellent communication and customer service skills. * Strong problem-solving skills and attention to detail. ## Description Job Summary: The Windows Endpoint Engineer, Senior is responsible for managing and maintaining enterprise Windows-based endpoint environments using Ivanti Endpoint Manager (EPM), Microsoft Intune, and IBM BigFix for our NIH client. This role implements patching, application deployment, and system compliance to ensure secure and efficient workstation and laptop operations across the organization. The position serves as a Tier-3 escalation point, providing expert-level troubleshooting, root cause analysis, and advanced technical support for complex endpoint issues. Collaboration with the Client Security Team and Server Team is essential to support imaging, Group Policy management, and server patching initiatives. The ideal candidate possesses strong technical proficiency, hands-on experience with endpoint management platforms, and exceptional problem-solving and communication skills., Endpoint Management and Administration * Administer, monitor, and maintain Ivanti Endpoint Manager (EPM), Microsoft Intune, and IBM BigFix to ensure comprehensive management of workstations and laptops across the enterprise. * Monitor system health and performance in Ivanti, Intune, and BigFix. * Track and manage incidents, service requests, and changes using Ivanti Service Manager, with proven ability and experience executing the same functions through Microsoft Intune. Patching and Compliance * Implement Windows and third-party application patching using Ivanti and Intune, including testing, deployment, and compliance reporting. * Develop and maintain automated patching schedules across all platforms to ensure timely remediation of vulnerabilities and alignment with security policies. Application Deployment and Configuration * Package and deploy applications via Ivanti, Intune, and BigFix, ensuring consistency and reliability across environments. * Provide assistance to the server team as needed in server image creation and deployment, software package creation and deployment, and server patching. * Collaborate with the Client Security Team on Group Policy Objects (GPOs), user profiles, imaging, and endpoint configurations within Active Directory. Support and Troubleshooting * Serve as the final escalation point for complex end-user and Windows endpoint issues, providing Tier-3 technical support with advanced diagnostics, root cause analysis, and expert-level troubleshooting and resolution. * Troubleshoot endpoint connectivity, software deployment, and patching issues across distributed environments. Documentation and Training * Maintain accurate and up-to-date documentation for systems, processes, patching procedures, and configuration standards. * Facilitate hands-on training sessions for all staff members on Ivanti and Intune software, ensuring comprehensive understanding and effective usage. ## Related Videos - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [Blazor Unleashed: The Future of .NET Web Development](https://www.wearedevelopers.com/videos/1564-blazor-unleashed-the-future-of-net-web-development) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [Develop on Windows, Deploy on Red Hat Enterprise Linux](https://www.wearedevelopers.com/videos/1600-develop-on-windows-deploy-on-red-hat-enterprise-linux) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [WinForms Meets WPF: The Hybrid Path to Modern Desktop Applications](https://www.wearedevelopers.com/videos/2040-winforms-meets-wpf-the-hybrid-path-to-modern-desktop-applications) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)