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# Technical Support Technician

- **Company:** Collabera
- **Location:** New Carlisle, IN, United States
- **Salary:** $41,600.0 - $49,920.0
- **Contract:** Temporary to permanent
- **Skills:** Computer Networks, Data Centers, Networking Hardware, Network Connections, TCP/IP, Network Server
- **Published:** August 29, 2026
- **Apply:** https://www.collabera.com/submit-resume/

## About the Role

o 2+ years of cabling and networking experience.
o 1+ year of experience working in a data center environment (or similar hands-on hardware environment).
o Basic understanding of IT hardware, servers, and network components.
o Strong understanding of TCP/IP networking fundamentals.
o Ability to lift and rack equipment up to 40 lbs safely.
o Strong communication skills and ability to follow detailed work instructions.

## Description

o Monitor incoming tickets, project requests, and change orders.
o Plan and implement assigned projects following established processes and standards.
o Estimate project requirements including time, resources, and cost.
o Follow all change management procedures throughout project execution.
Physical Network & Hardware Work:
o Deploy and maintain structured cabling and network hardware.
o Work hands-on with vendors for installations and ensure quality of work.
o Troubleshoot cabling, network connections, and physical components during deployment.
Cross-Functional Collaboration:
o Collaborate with Network TPMs, engineers, and internal teams.
o Provide clear and timely updates to all stakeholders.
o Stay current with new technologies, hardware, and process updates.
Safety & Standards:
o Maintain strict adherence to safety, security, and data center operational standards.
o Lift, rack, and move equipment weighing up to 40 lbs as required.


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